Trustpilot’s Post

A year in review in our latest Transparency Report 🔎 As an open, independent platform, our principles guide our unique approach to how we manage and uphold the integrity of our platform compared to others. That’s why it’s important to educate and explain what we do here at Trustpilot and why it matters. https://lnkd.in/dQ2cFw5B

We know that supporting local communities is incredibly important to our Trusties, which is why we offer two fully paid volunteering days per year so that they have the opportunity to give back to society by spending time helping local charities that mean the most to them. Last month, in collaboration with our Trustpilot Local Charities ERG, a group of our Trusties in Copenhagen spent time at the Kirkens Korshær's facility site to sort an astounding amount of textiles to recycle and sell at Kirkens Korshær stores around Denmark. Great work to all involved 🙌 #LifeAtTrustpilot

Have you heard the news? We're on a mission to help you build trust, grow and improve your business. That’s why we’ve launched new game-changing features to help you get even closer to your customers 🚀 Market Insights ➡️ tailored insights focusing on market shifts, competitor trends and topic analysis. Review Spotlight ➡️ weekly or monthly highlights that uncover critical issues and trends in your reviews. AI-assisted Review Responses ➡️ respond to more reviews in less time with AI-assisted replies. See all the features in action on our YouTube channel: https://lnkd.in/epZCmhz8.

You know what they say, all good things come in threes 🙌 Our latest addition to our features repertoire – AI-assisted review responses. As a business, we know that time isn't always on your side, which is why we've introduced this feature to increase reply response rates, granting you more time to address customer feedback that requires a more nuanced response, helping you create on-brand, personalized reviews at scale. Learn more on how this works: https://lnkd.in/eqnGXBuN.

A new day, a new Trustpilot feature ⭐️ Never miss a beat with our in-depth AI-generated review summaries – receive weekly or monthly highlights that dive into key themes found in your reviews, uncover critical issues and trends and gain access to real examples within seconds 🚀 https://lnkd.in/eShpWKXa

A deeper view of your strengths and opportunities 💡 Feel empowered to adapt to market changes, improve your online reputation and even set a precedent for what success should look like in your industry. This feature offers tailored insights focused on market shifts, competitor trends and topic analysis. Learn more ➡️ https://lnkd.in/dctQGqEw

What's your favorite thing about your job? For Alex, it's helping businesses build trust, grow and improve — whilst having fun with the team along the way 🙌 Alex is one of our Enterprise Account Development Representatives (ADR) based in our NYC office. As an ADR, he works as part of the pre-sales team, identifying and engaging with new businesses that may benefit from using Trustpilot. It's a fantastic role to hone your skills when first starting out in a career in sales. In fact, it's where many of our top commercial talents started ⭐️ Want to know more? Check out our ADR opportunities on our careers site: https://lnkd.in/gQFHh7F6. #LifeAtTrustpilot

This year was the 25th Annual Jane-a-Thon — the longest running Colorado ski and snowboard fundraising event — supporting Invest in Kids to help improve the health and well-being of Colorado's youngest children and families. Using one of the volunteer days offered to Trusties, our US team from Denver and New York took to the slopes and raised over $7,500 for the cause! 👏 Trustpilot was also a proud sponsor of the day. #LifeAtTrustpilot

You read right – customer reviews increase shareholder value 📈 Customer reviews offer a bounty of valuable insights, providing businesses with direct customer feedback. By harnessing the power of these insights, your business can: - Cultivate loyal customer base - Drive sales - Create sustainable value for your shareholders and future investors https://lnkd.in/ehE7S8yK