Best in Utilities

28 minutes ago

WT

The person I spoke with on the phone was able to see what I had purchased previously and thus could better help me with my order.

12 minutes ago

ER

I purchased the system last year and from the beginning has been a horrible experience, the salesman lied, he told me just to make the sale that if I called before the year end the first service was free, was not, when I called for my first service, the first customer service representative have wait 3 days for someone else to call me back, just to tell me that my service was going to be $400 because I wait a couple months after the year and then make me wait again for a third service person to call me back to tell me when they have the time to perform my service. I just got my system serviced last week and my water is white cloudy, looks like milk, I called and of course I was told that I have to wait a couple days for service to call me back to see when they can come over to check what they did wrong in the first place. If you are looking for a water system stay away from this one because is a horrible experience all together. And is expensive too. Everything sucks in this product from the costumer service to the system itself

An hour ago

AJ

Quick and easy to sign up and great rates

39 minutes ago

They made the sign up process user friendly, easy to understand and well explained. Will use this again and recommend it to family and friends.

2 hours ago

Korey was so great! He’s personable and friendly and very helpful with helping us get everything set up in our new home.

2 hours ago

SJ

Made payment arrangements to pay a bill

4 hours ago

MI

Exceptionally poor quality control on the product purchased. Support was unable to resolve to my satisfaction and the defective item was returned. Refund took forever to process. A company to avoid.

5 hours ago

HT

Representative promised F1 filter with unit. Fla filter sent with promise to supply F1 filter when manufactured sometime in June. Then when issue was discussed, Waterdrop staff would not stop shipment vis FedEx. Customer had to get FedEx to issue RTS (return to shipper) instructions. To Waterdrop credit, the customer did receive prompt credit.

4 minutes ago

LA

The person that came to my house made it sound like I would be saving money. She never mentioned the cost of IGS energy. It turned out that this program was MORE expensive than what I now have. I immediately cancelled this service. Beware!!!

15 hours ago

It’s not often that we have a great experience with a service company these days. However NRG was a breath of fresh air for us. We purchased a new roof, solar panels and a battery system. They beat out all of their competitors and gave us what I researched to be the best equipment. Their process was very organized and efficient. We had a contact person throughout each stage of the project and it seemed like everyone knew exactly what they were doing. We got the roof installed within 2 weeks and had the rest of the project completed within about 60 days. Much of that time was spent waiting on the city to approve the plans and then sign off on the final inspection. Our roof looks great and the solar panels are cranking! We have yet to have a power outage so not sure how the battery runs yet but I can see it in my app and it’s fully charged! Would recommend NRG highly if you are in the market for any of the above mentioned!