Accommodation.co.uk Reviews

619  Excellent
TrustScore 4.5 out of 5

4.7

In the Real Estate Rental Agency category

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Rated 5 out of 5 stars

Great service, thoroughly recommend!

Great service, thoroughly recommend!
It's the 2nd time Dan has found me new tenants, and the service has been flawless. No fuss, quick and clear communication, and a friendly, professional service 🙂

Date of experience: May 29, 2024


Rated 1 out of 5 stars

Do not rent your property via this…

Do not rent your property via this agency. After 2 years, my house has been handed back ruined. Damaged floors, filthy, smelling, garden just now weeds - awful.

The company were made aware of issues, but as the contract was coming to an end. They just thought they would hand it back with, a damaged ceiling, leaking taps and water turned off.

Accomodation uk have taken photos, I have provided more photos, tradesmen have been round to quote, but the last message from Chelsea was, can you not clean the staining?

Dan is a great salesmen when he wants you to rent the property out. Will really make you think he and the team care, but at the end of the contract, don’t expect a fit house to be handed back.

Dan now completely disappeared!

Date of experience: May 10, 2024


Rated 5 out of 5 stars

Accommodation.co.uk and Scott

I recently booked my stay through Scott. I must say that he was prompt in responding to all my queries and went out of his way to assist me throughout the renting process. His attention to detail ensured that we were satisfied and everything went smoothly. I truly appreciate his thoughtfulness, which made the entire renting experience so seamless. If you're looking for excellent rental service, I would highly recommend Scott without hesitation. Thank you.

Date of experience: May 01, 2024


Rated 5 out of 5 stars

First time renting out a flat and Helen…

First time renting out a flat and Helen has been absolutely first class. Has kept me updated along the way and helped me through the process. Couldn't recommend enough and look forward to a long relationship with accommodation

Date of experience: May 07, 2024


Rated 5 out of 5 stars

Really fast and efficient action by Mr…

Really fast and efficient action by Mr Dan Butcher to get my flat let. Good pre-let advice followed by speedy process so that the void period was negligible between the last tenant leaving and new one moving in. References etc processed rapidly. Thanks.

Date of experience: April 25, 2024


Rated 5 out of 5 stars

I had a wonderful experience from the…

I had a wonderful experience from the booking process to my stay. Mr. Scott was always prompt and supportive in all matters. Onsite staff, especially David, were friendly and supportive, making my stay pleasant. The property is well-maintained and fully equipped, fulfilling every tenant's basic needs. Thanks to the whole team for providing an incredible experience.

Date of experience: April 27, 2024


Rated 5 out of 5 stars

George was excellent

George was excellent, useful advise, managed lots of viewings, credit check and dealt with prospective tenants on a human level.

Date of experience: May 16, 2024


Rated 5 out of 5 stars

Thank you to Dan Butcher

Thank you to Dan Butcher! Excellent service. Really welcoming, approachable and very intuitive. He was able to identify the right kinds of tenants for my property. They are exactly what I was looking for. He kept in good contact at all times and made everything flow really easily, ensuring a timely completion on everything. I will definitely be using again when I need to find new tenants.

Date of experience: April 05, 2024


Rated 5 out of 5 stars

Accommodation.co.uk and especially Dan…

Accommodation.co.uk and especially Dan have made it very easy for me to rent out my flat without too many trials and tribulations. They explain everything every step of the way and it was a very quick process, from the start to my tenants moving in was just over 2 weeks. I went with the fully managed service which leaves me with no worries if there is a problem because I know the team will have it covered.
Highly recommended.

Date of experience: April 08, 2024


Rated 5 out of 5 stars

Sorry for giving the reviews after long…

Sorry for giving the reviews after long time but was in my mind from the beginning in addition we are so happy with this property we feel like our home and we will taking care as well for property . Mr David and Mr Richard is always there when we face any problem our we need guidance and much appreciated for that.

Date of experience: April 03, 2024


Rated 5 out of 5 stars

Great Service

It was my first time letting out my flat and Helen was excellent and patient at explaining everything along the way. Great service and the whole thing felt very personal. Would recommend using to anyone in the future.

Date of experience: April 01, 2024


Rated 5 out of 5 stars

I can't thank Dan enough for his…

I can't thank Dan enough for his outstanding service in finding tenants for my property. From start to finish his professionalism, expertise, and dedication were second to none. His attention to detail and great communication made the process smooth and stress-free. I highly recommend to other landlords to put your trust in Dan.

Date of experience: April 17, 2024


Rated 2 out of 5 stars

Black mould in house

Booked a viewing for a three bed and was shown around by the estate agent and landlord. Noticed black mould growing in one of the walk-in closets in the main bedroom.

When this was pointed out, the landlord tried to fob me off by stating it was condensation from tenants not opening windows (it was a closed closet with no windows near it). The painter who was there also said "we'll just paint over that, don't worry," as I was viewing the property with my one-year-old in my arms.

Absolutely disgusting that a house being let has black mould on show and even more disgusting that the solution was to cover it up. This was before we'd even decided to rent.

Hopefully someone will report that landlord and get his houses condemned!

Edit: You can see from their reply how they fob people off. I grew up in a house with walk-in wardrobes and never experienced mould. Also never heard of mould growing from damp clothes. That would have to be a lot of damp over a long time. Surely the first step would be to locate the source of the issue before blaming tenants?

Date of experience: April 15, 2024

Reply from Accommodation.co.uk

Hi Luna

We are sorry to read about your experience.

It is common for mould from condensation to build in areas where there is a lack of ventilation, such as wardrobes, especially if damp clothes had been put in their too soon.

The solution is to treat, then paint over such affected areas, and ensure good ventilation through the windows and vents moving forward.

That said, we take on board your feedback, we try and ensure the best possible experience when viewing properties, balancing the needs of the landlord in reducing void periods with showing them in the best possible light.

We wish you the best of luck with your property search.


Rated 5 out of 5 stars

Sammy Taylor an exceptional agent .

Sammy Taylor, impecable service !! You were the best comparing to all the others we had! I love how fast and attentive you are with us and not prioritising the revenue or commission but very very helpful and always keen to advise us on the market and best bet! This is why we always say to people to use our Sammy she is the best!when our portfolio grows more we will keep
You managing our properties and perhaps our projects in portugal soon once finalised ☺️🙏🏽🫶🏽✨

Date of experience: February 03, 2024


Rated 5 out of 5 stars

Had a stress-free experience in the…

Had a stress-free experience in the capable hands of Sammy Taylor who has been extremely professional throughout, achieved a great result and made my life so much easier. Would definitely use her services again.

Date of experience: March 27, 2024


Rated 5 out of 5 stars

Superb service from Aaron

Aaron was very efficient securing us a new tenant. He lined up multiple viewings in the same day, to drive up interest, and kept me informed throughout.
He was able to provide a good steer on the price to ask and what decoration works were required in the flat. He was our eyes and ears and negotiated the new contract very well.
And he's such a friendly, engaging person, that he made the whole process very pleasant.
Would highly recommend his services!

Date of experience: October 16, 2023


Rated 5 out of 5 stars

Was desperate to find some temporary…

Was desperate to find some temporary accommodation whilst my own property is still being built. Helen from Accommodation.co.uk took care of everything and the whole process was seamless. Helen kept me informed at every stage including over the weekend. Nice to see there is still good customer service out there!

Date of experience: December 05, 2023


Rated 5 out of 5 stars

Would highly recommend Charlotte at Ammodation/Edwards & Gray

First time landlord experience and Charlotte has made the process so simple and easy. Charlotte explained everything in simple terms and kept me updated throughout the process of listing, viewings, offers and contracts. Would highly recommend Charlotte. Thanks again very easy process and completed with less than a month.

Date of experience: January 12, 2024


Rated 5 out of 5 stars

Stress free, professional and on time service

Sammy has been incredible in her service in finding new tenants for one of our properties. She acted professionally in all aspects of the process, she accommodated our requests and delivery stress free, quick and well-organised service. We will her as our agent in the future with no hesitation.

Date of experience: March 28, 2024


Rated 5 out of 5 stars

Very well organised and know what there

Very well organised and know what there
Talking about great people skills,
Dominic is very nice and easy to communicate with, would recommend any landlord to use there letting agents
Including myself.
Abbas Khan

Date of experience: January 27, 2024