cottages.com Reviews

71,081  Excellent
TrustScore 4.5 out of 5

4.5

In the Self-Catering Accommodation category

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Rated 4 out of 5 stars

Easy booking

Easy to navigate page with clear instructions and information. No problems at all, however....

Very disappointed that hours after booking a nearly £900 holiday, we were offered £25 off our next booking! Tried to contact customer services to ask about this, waited absolutely ages on chat line, then no help at all except for a phone number. Gave up!

Date of experience: May 29, 2024


Rated 5 out of 5 stars

So much easier to book!

We found your website had improved enormously since last year. Once we'd keyed in dates and selected an area, we got an accessible number of relevant places, scanned through them, and rapidly made our choice. Booking then could not have been easier, and all the subsequent info arrived promptly, as promised.

Date of experience: May 28, 2024


Rated 4 out of 5 stars

Great house some issues!

Great house, we went as a party of 10 friends and it had everything we needed. Some areas were a little unloved but still useable. We also had a big Ant problem so lost lots of food to the ants, there wasn't any ant traps out. We returned on the Saturday ready to have a hot tub only to find a man mowing the lawn, its a big lawn so he was there a long time, which was fine but we weren't told he was coming nor did he introduce himself, so just felt weird, thus is something that should be done when the house is empty or on changeover days.

Date of experience: May 23, 2024


Rated 5 out of 5 stars

cottages.com is an easy site to…

cottages.com is an easy site to navigate to find a holiday just right for me.To book your holiday is quick and easy no messing only takes a few moments and confirmation of booking was quick to follow another good reason to use cottages.I am now looking forward to my holiday thank you cottages.com

Date of experience: May 26, 2024


Rated 5 out of 5 stars

The most dog friendly place we have been to

The Coach House is the most amazing place for a group of friends and their furry friends. It is so dog friendly that it makes it easy to take a dog with you. Practical floors, stair gates, secure courtyard and a five acre field for walking. For the people there is plenty of room the open plan style means that everyone can be together whether they are cooking or reading or lounging with a glass of wine. We have been here many times and already have another couple of dates booked.

Date of experience: May 07, 2024


Rated 4 out of 5 stars

Family get together made easy

Our daughter and her family had just booked two weeks holiday in Scotland and, by quoting the reference of her cottage, we were able to find one nearby of a size suitable for the two of us without much difficulty. It will be good to spend some time with them with our own space to chill out. Booking process was simple.

Date of experience: May 28, 2024


Rated 5 out of 5 stars

Easy Peasy 😊

Very easy to use good detail on properties along with information 👍
All information was good after payment kept informed
Gave a 5 stars 🌟 as had no issue on booking 😊

Date of experience: May 28, 2024


Rated 5 out of 5 stars

Happy Holiday

A lovely spacious, clean and well equipped cottage. Well appointed to visit other areas but also relaxing enough to stay in if you did not want to go out anywhere. The fact that the approach track had been resurfaced was the icing on the cake!! We have been three times and have already booked again for next year.

Date of experience: May 11, 2024


Rated 5 out of 5 stars

We had a lovely holiday in The Haven…

We had a lovely holiday in The Haven Lodge Cottage, which was beautiful. It had everything we needed.
We received a warm welcome from the owners, together with much appreciated complimentary extras.
The location is excellent, with easy access to Ashbourne and being able to walk straight into the beautiful Dove Dale direct from the cottage.
Thank you, Tricia & Ron

Date of experience: April 18, 2024


Rated 5 out of 5 stars

Easy to book

I’m not good with technology but I found this site easy to navigate and filter for personal choice. Also easy to book and confirmation to my email arrived in minutes once the deposit was paid.

Date of experience: May 23, 2024


Rated 5 out of 5 stars

Cottages.com is the best!!

Was an actual pleasure looking through the website easy to use,picking which cottage to choose was the hardest as they are all so lovely. Was a great experience. A great site with great prices!! X

Date of experience: May 29, 2024


Rated 5 out of 5 stars

Always easy to find and book holidays…

Always easy to find and book holidays through welcome cottages, dogs go free too.
Easy low payment to secure your booking too.
Used this company for many years and have always been 100% satisfied

Date of experience: May 27, 2024


Rated 5 out of 5 stars

Amazing

I have used cottages .com for many years we have never had bad experience there staff are extremely helpful we had to change the dates of a holiday once and they couldn't be more accommodating they have A wide range of cottages for you to choose from and more being added all the time we love the fact you can input choices i.e Seaview or countryside .

Date of experience: May 26, 2024


Rated 1 out of 5 stars

Would not use this company again

House wasn’t cleaned, no sheets on the beds, no answer from cottages on check in to report issues, had to chase them multiple times the following day to get any type of explanation or resolution. Ruined our holiday. Cottage was already extremely over priced.

Date of experience: May 24, 2024


Rated 5 out of 5 stars

Excellent website

Website easy to navigate and filters work well.Always use Cottages.com keep you well updated and informed.Lots of choice and accurate information about properties.

Date of experience: May 28, 2024


Rated 4 out of 5 stars

Liked the fact you are asking me about…

Liked the fact you are asking me about experience setting up reservation on a secure “trust pilot” site because I almost did not make the reservation because cottages.com site showed it was not secure. Maybe making the site secure would permit me to use my iPhone also. Our family is looking forward to the trip.

Date of experience: May 27, 2024


Rated 5 out of 5 stars

Amazing

Amazing apartment, beautifully decorated and well equipped with very high spec appliances. Would happily move in and stay forever. George in the NISA shop below is a legend. He helped us with our luggage, showed us the way to the apartment and the best place to park for free. Very friendly young man, very chatty and hilarious. Whatever you are paying him it’s not enough he’s awesome. Would definitely stay here again.

Date of experience: May 25, 2024


Rated 5 out of 5 stars

Beehive Cottage has one of the most…

Beehive Cottage has one of the most beautiful views I have ever seen. We often stay in pretty cottages around Wales and England and I completely understand why there are regular return visits to Beehive cottage. You could just sit at any of the outdoor seating areas and there is a view that looks quite unreal! We even got to see an epic sunset. Kim and Angus have created a little heavenly cottage and gardens and they are such lovely hosts. They honestly deserve an award for their gardens and the amount of wildlife they are nurturing. Their years of experience is evident as they are available when you need them but offered the perfect balance of privacy and space. The cottage is cozy and super clean with lovely furniture, linen, and kitchen equipment. The shower is great and there are handy spaces and storage to unpack toiletries. There are a few hiking options from the property and it’s not too far to travel if you need groceries. I would be happy to recommend this place to friends and relatives. I always try to give a balanced review so it can be helpful and honest but honestly we cannot think of anything to improve this place.

Date of experience: May 22, 2024