Gordon Delivery Reviews

36,089  Excellent
TrustScore 5 out of 5

4.8

In the Delivery Service category

Write a review

Company activitySee all

Reviews4.8

36,089 total


Sort:


Rated 5 out of 5 stars

They let me know the approximate time…

They let me know the approximate time of delivery 3 days beforehand… then when my delivery is close, I can follow the delivery, knowing exactly when they arrive. They are very professional. I have never had a complaint to make.

Date of experience: May 19, 2024


Rated 5 out of 5 stars

We are happy with their services!

Our Hello Fresh packages are being delivered by Gordon Delivery. Up till now we never had any problems with the deliveries and the drives were very good on following the instructions. We are happy with their services!

Date of experience: March 13, 2024

Reply from Gordon Delivery

Hi Diana,

thank you for sharing your positive experience with Gordon Delivery!
We're delighted to hear that your Hello Fresh packages have been consistently delivered without any issues and that the drivers have been attentive to your instructions. We truly appreciate your feedback and are glad to know that you're happy with their services.

Have a great day!


Rated 5 out of 5 stars

So far the best delivery service i have…

So far the best delivery service i have ever experienced. They sent sms saying expected 3h of delivery time range then again just 30 min before they sent link to track shipping truck. Which came exactly on time and frozen packages were in good condition. Love their service!

Date of experience: August 20, 2023

Reply from Gordon Delivery

Hello Bolor,
Thank you for your feedback! We appreciate that you share your feedback and experiences regarding your latest order from us.


Rated 5 out of 5 stars

Great service

I live in a building complex that can be hard to navigate if you are going there for the first time. Both times I had packages delivered by Gordon I was not at home and still, the drivers were super friendly and patient when they called me for extra information on how to get into the right apartment block and where to drop the package. They really went the extra mile to make sure my package arrived safely and I am very pleased with their work.

Date of experience: September 12, 2023

Reply from Gordon Delivery

Hello Anna,
Thank you for your feedback! We appreciate that you share your feedback and experiences regarding your latest order from us.


Rated 5 out of 5 stars

Just perfect

Just perfect. Good to get information about the delivery in time. Very nice driver Tornike. Thank you!

Date of experience: April 16, 2024

Reply from Gordon Delivery

Hello Merike,

We're delighted to hear about your delivery experience. We hope to deliver to you again soon! Thank you for your feedback!

Wishing you a continued great day!


Rated 5 out of 5 stars

Til at stole på

Til at stole på, og fed feature at man som kunde har mulighed for at følge chaufførens placering, ift. estimeret tid for levering.

Date of experience: December 29, 2023

Reply from Gordon Delivery

Hej Naomi,

Vi er glade for at høre om din leveringsoplevelse. Håber vi snart kan levere til dig igen! Tak for din anmeldelse!

Vi ønsker dig en fortsat god dag!


Rated 5 out of 5 stars

Amazing staff

Amazing staff. Due to a missunderstanding on my part I was not home when they delivered, but they were kind enough to wait for me. Top notch service!

Date of experience: March 16, 2024

Reply from Gordon Delivery

Hi Erlina,

thank you for taking the time to share your positive experiences with us. Your feedback motivates us to continue working hard to meet your expectations.

We look forward to delivering to you again soon!


Rated 5 out of 5 stars

The best transport company

The best transport company.
I got a sms Friday about estimated time of delivery. My food was delivered within the expected timeframe and they send me a picture of the package in front of my door.

Date of experience: September 18, 2023

Reply from Gordon Delivery

Hello Helle,
Thank you for your feedback! We appreciate that you share your feedback and experiences regarding your latest order from us.


Rated 5 out of 5 stars

Always on time and a great variety of…

Always on time and a great variety of dishes, good quality and no waste,a big help with everyday cooking

Date of experience: February 11, 2024

Reply from Gordon Delivery

Hello,

Thank you for your feedback! We appreciate that you share your feedback and experiences regarding your latest order from us and are happy to hear that you are pleased with our service.

We wish you a lovely weekend!


Rated 5 out of 5 stars

I like the sms Gordon send during the…

I like the sms Gordon send during the day so you can plan and be there when the package arrives.

Date of experience: March 05, 2024

Reply from Gordon Delivery

Hi Diana,

thank you for sharing your positive feedback, and we'll continue to strive to meet your expectations with our service.

We look forward to serving you again soon!


Rated 5 out of 5 stars

I get groceries delivered from Hello…

I get groceries delivered from Hello Fresh by Gordon delivery. For a bit over a year now - always delivered with care.

Date of experience: September 17, 2023

Reply from Gordon Delivery

Hello Zoryana,
Thank you for your feedback! We appreciate that you share your feedback and experiences regarding your latest order from us.


Rated 2 out of 5 stars

Always late

Always late.
Our deliveries are always late by hours, so they arrive at 2200 at night or later.. We have also had to chase the person down a couple of times from leaving it in the wrong building.
Now our order was cancelled for delivery after it should have arrived and isn’t arriving until late tonight (I’m sure 2200). No effort to express delivery since it’s the wrong day. No concern from the company to help when I tried to follow. Really disappointing.

Date of experience: April 04, 2024

Reply from Gordon Delivery

Hi Morgan!

Thanks for sharing your delivery experience!

We always work to ensure that all deliveries arrive on time. Sometimes unpredictable events occur that make delivery difficult. In cases where we cannot influence the delay, we will keep you updated via tracking link and SMS for your own planning.

Hope we get the opportunity to deliver to you again.

If there is anything else we can help you with, please contact us Mail: info@gordondelivery.com

Wishing you a continued pleasant day!


Rated 4 out of 5 stars

The meals are really good tasty

The meals are really good tasty. I lost 1 kg. I feel fully after to ate.
I think they need improve the process to get, to change and pay in his online site. and improve the communication of the process. But the Kundservice is really quickly and reactive for your requests.

Date of experience: November 13, 2023


Rated 5 out of 5 stars

I've ONLY had one missed delivery with…

I've only had one missed delivery with Gordon. It was retried thy next day just fine. Keep up the good work!

Date of experience: March 12, 2024

Reply from Gordon Delivery

Hi Farid,
Thank you so much for the positive feedback! We are glad to hear that you are satisfied with our services. We value your appreciation and are grateful for the opportunity to offer you our services.