943 total
Very good interaction with the team in the office. We opted for the 30Mb wireless system- Alan called to install and he did an excellent job. Speeds have been in excess of 30Mb since install as we have a good line of sight to cell tower I believe. I’m happy to recommend Ivertec.
Date of experience: May 28, 2024
Ivertec customer care was fantastic and very attentive to or needs. We were dealing with Aine and she really cared about making sure our experience was as helpful and friendly as possible. We have been with them for a long number of years and find that any issues we have from time to time are dealt with and listened to.
Date of experience: May 10, 2024
First class service and a local company also
Date of experience: May 28, 2024
Phone calls to the company were answered promptly and efficiently,which I consider important in the modern era.The dates and times set for installation were adhered to.I again emphasis the most important thing to me is when I contact the Company my call is answered promptly.
Date of experience: April 30, 2024
Great service start to finish very happy with the product
Date of experience: May 28, 2024
Very pleased with the broadband….good reception and excellent speeds. Installation prompt (many thanks) and a very neat job.
Date of experience: April 30, 2024
My second time with Ivertec, and I'm just as pleased. Good signal and customer service that has been helpful and accommodating throughout. My installer Shane was especially great, having had to put in a long shift to get my antenna fitted on a high gable peak and wired (very neatly and invisibly) all the way to the ground.
Date of experience: December 29, 2023
Quick to respond to any queries I had.
The engineer who installed everything was very helpful and quick to answer my questions.
Date of experience: April 30, 2024
Local support. They actually care!
NBI broadband excellent. KN install crew can do attitude. All done in an afternoon.
The Ivertec WiFi router a lot better than standard. Great follow up. My best broadband or telecoms experience in 30 years
Date of experience: January 30, 2024
I couldn’t be happier! Thanks so much Ivertec for the speed in which you responded to my problem with my fibre broadband! My old house with solid concrete walls needed the magic of Pat Fleming’s hands! Delighted! We have broadband in every corner of the house now. Thanks again for the quick response and the super customer support - fantastic and a real treat nowadays, to be able to speak with a person when a problem arises. Well done to Pat and the Ivertec team.
Date of experience: February 27, 2024
The customer service rep on the phone Ger I think his name was, was very informative and very helpful in explaining the difference between the packages and friendly also Alan the installer was brilliant.
Date of experience: April 30, 2024
Easy to get in touch with customer service,& always helpful when I rang.
Competitive pricing options.
Last but not least great product. The Fritztbox router provides much better and faster coverage in our apartment than the Vodafone router ever did! Having both 2.4&5 GHz speeds has been very useful.
Always great to support local businesses,too,if possible.
Date of experience: May 04, 2023
Very quick turnaround between ordering the service to installation. Very efficient and friendly staff. The installer couldn't have been more tidy and was very helpful with any questions I had. Service is brilliant, Internet is very reliable. Highly recommended
Date of experience: March 27, 2024
I very rarely write reviews, but I am more than happy to give Ivertec a review. I've been with them since late last year 2023, they are so easy to deal with, always there when I have any questions. I've just had fibre optic connected, Ivertec sent out their technician the next day to complete the connection and install the new box, no disruption of wifi connection inbetween, they are very efficient, and the best thing is they are an Irish local company, well done Ivertec.
Date of experience: January 11, 2024
Only recently arrived in Waterville and we urgently needed internet for work. All sorts of obstacles including being 12kms up in hills on a narrow dead-end road but Kevin Kelly and the Ivertec tech guy Pat made it all work within 24 hrs and took on this as if it was their own problem!! Very grateful that Ivertec got here so quickly.
Date of experience: June 27, 2023
As I work from home i have had Ivertec Wireless Broadband for many year's.
It was is a good quality service at all times.
They are an Irish company with real people to help you if you have a query .
I have recently upgraded to their Fiber system which was installed without any drama by two experienced installers . Good package and improved broadband speed .
Date of experience: November 28, 2023
They fine you for paying your direct debit late, even tho its on the date they said you had to pay. Didn't tell me it comes out about 8am and because I hadn't it transfered into my account until around 10am, I got a fine for it. Called and explained I'm not late and he pretty much said tough luck what you gonna do about it on the phone. Very bad customer service I'd of tried a different company if I knew how they could be with you beforehand.
Date of experience: September 05, 2022
I live in the back ar#e of no where and for 11 years I couldn't have Internet at my house cause it was a blackspot. Then this lovely crowd came along set it all up hassle free and my Internet is flawless 👌 only thing I will suggest is boosters as parts of my house don't receive the WiFi from router.
Date of experience: August 29, 2023
Service is excellent, Very friendly and approachable staff.. unfortunately for the past couple of days Internet is constantly cutting off. Its extremely annoying. There is no number to contact at weekend that I know of. Hopefully it will be sorted. It started off great.speed is 25 at moment.
Date of experience: January 06, 2023
