Marine Parts Source Reviews

10,686  Excellent
TrustScore 5 out of 5

4.8

In the Boat Accessories Store category

Write a review

Company activitySee all

Reviews4.8

10,686 total


Sort:


Rated 5 out of 5 stars

Volvo Penta Marine Parts

I have a Volvo Penta power train and it is sometimes very difficult to find the proper part. Marine Parts Source always seems to have the parts I need in stock. The shipping is extremely fast and the prices are reasonable. The Factory Schematics
are always helpful and they are easily accessible through Marine Parts Source
website.

Date of experience: May 22, 2024


Rated 4 out of 5 stars

Everything was 5 Starts…but Shipping!!!

Everything was 5 Starts, except for shipping through UPS to Canada. For a purchase under $10, the envelop it was packed in should have sailed across the board in 2 days as promised. Instead, nearly a week to receive with repeated updates from UPS saying they were missing documentation, then being held at a transfer station, then released, then held, the documentation again. I’ve had repeated poor experience with UPS receiving international shipments, so if I have a suggestion it would be to try other services. I’ve had good experience with US Postal Express, FedEx and DHL. I realize that there is Canadian Customs to also deal with here, but the courier should be experienced to get things through. Amazon from the US never has a problem getting me packages next day or on occasion two days after purchase.

Hope this helps and doesn’t detract from the fantastic service provided by Marine Parts Source for my unique and small purchase. THANK YOU VERY MUCH!

Date of experience: May 21, 2024


Rated 5 out of 5 stars

Large selection of parts.

Large selection of parts.
Very good search engine to look up specific items for specific makes of boats, motors, and drives.
Order arrives within 2 or 3 days of placing. Order arrives in very good shape. No smashed shipping boxes. (Although this is probably a shipping company issue) Items inside are in good shape, and do not look like they were repackaged. Never had an issue with this company.

Date of experience: May 17, 2024


Rated 5 out of 5 stars

Thank you for the excellent customer…

Thank you for the excellent customer service. Your website couldn’t have been easier to navigate. Your product descriptions were on point and your delivery was very quick. All products were delivered as described. Thanks again for the excellent customer service!

Date of experience: May 20, 2024


Rated 5 out of 5 stars

I ordered over the phone and the…

I ordered over the phone and the individual I ordered from was great. He was very knowledgeable and was able to look up exactly what I needed. I will 100% be using marine parts source again.

Date of experience: May 21, 2024


Rated 5 out of 5 stars

So helpful

So helpful. They ensure that we gets the correct parts for our boat. So easy and simple and shipping us very fast. Have used several times abd will continue to go ti then for all of our marine needs.

Date of experience: May 20, 2024


Rated 5 out of 5 stars

Called customer service

Called customer service, and he got me the exact water pump kit I needed for my 89 Johnson. Shipping was very fast. Would definitely do business with again!

Date of experience: May 20, 2024


Rated 5 out of 5 stars

The Uflex control box was not…

The Uflex control box was not compatible with the factory OMC cables CC214, tech support was able to come up with alternative cables which made nade the system work.

Date of experience: May 20, 2024


Rated 3 out of 5 stars

When I ordered my refrigerator

When I ordered my refrigerator, the freight price was 150. Then I received a email a week later telling me if they delivered to my address it would be about 360.00. I don’t have a commercial address.

Date of experience: May 18, 2024

Reply from Marine Parts Source

Thank you for the feedback.


Rated 5 out of 5 stars

Best supplier for over 40 years

Delivered on time. We've worked with this company and it's parent company since the 1980's . They have extended their excellent customer service ethic to thier branches as they grew and I will continue to use them.

Date of experience: May 19, 2024


Rated 5 out of 5 stars

Called customer service with questions…

Called customer service with questions on a Isotherm Cruise 65 Marine Fridge. Very helpful understandable person answered all of my questions, and when he did not know the answer he would put me on a short hold while he found the answer. I received the Isotherm Fridge in perfect condition 4 days after I placed the order.

Date of experience: May 16, 2024


Rated 5 out of 5 stars

Had a great experience with this…

Had a great experience with this company wasn’t sure of my part called them. They took the time to look everything up and give me an accurate part and good quality on their parts. would recommend them and I will be buying from them again.

Date of experience: May 19, 2024


Rated 5 out of 5 stars

Happy Customer

Marine Parts Solution had the part I needed at a fair price. They took the time to answer my questions and the part arrived within a few days!

Date of experience: May 21, 2024