The Art Of Jewels Reviews

579  Excellent
TrustScore 5 out of 5

4.9

In the Diamond Dealer category

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579 total


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Rated 5 out of 5 stars

Gorgeous ring and great service

What an amazing experience with Art of Jewels! I spent months designing my ring, the customer service was wonderful. I was kept up to date with the status of my order until it was delivered. My ring is absolutely gorgeous. I get so many compliments. I highly recommend Art of Jewels!

Date of experience: March 19, 2024

Reply from The Art Of Jewels

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with The Art of Jewels. It's our mission to provide exceptional service and create stunning pieces that our customers will cherish.

We're delighted that you enjoyed the process of designing your ring and that our customer service team was able to assist you every step of the way. Keeping you informed about the status of your order is a priority for us, as we understand how important it is for our customers to feel confident and excited about their purchase.

We're overjoyed to hear that your ring turned out absolutely gorgeous and that you've been receiving compliments on it. Knowing that our jewelry brings joy and admiration to our customers is the ultimate reward for us.

Thank you for recommending The Art of Jewels. We truly appreciate your support and look forward to serving you again in the future.


Rated 5 out of 5 stars

I thought this was a good experience…

Update...I had the privilege of talking to Dawn Dir. Of Marketing on the phone. She was very pleasant and seemed to take my concern seriously. Even though there was a little misunderstanding we seemed to come to terms with a reasonable Resolution, As a result My intention is to buy my fiancee wedding ring with this company. I have no complaints about the product or services rendered by this company. If you want a good product for a good price from a company who seems to care about their products you should give them a try.

Date of experience: March 17, 2024

Reply from The Art Of Jewels

Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you had a positive experience with The Art of Jewels and that you are satisfied with the ring you purchased and are excited to hear that you plan on making your wedding ring purchase with us as well. Your satisfaction is important to us, and we appreciate the ability to be able to reach out and speak directly with you regarding any misunderstandings, and most importantly we are glad they've been reasonably resolved.

Your endorsement of our products and services means the world to us. We are committed to maintaining the high standards that you've come to expect from us and ensuring that each customer feels valued and cared for.

Once again, thank you for choosing The Art of Jewels. We look forward to assisting you with your wedding ring purchase and being a part of your special journey.


Rated 5 out of 5 stars

Excellent diamonds at a great price

Art of Jewels let me select a very high-quality diamond for a much cheaper price than I would have been able to find elsewhere. They also were quick to respond to emails and even upgraded my diamond when it was found the one I purchased did not meet their own requirements.

Date of experience: March 08, 2024

Reply from The Art Of Jewels

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had such a positive and satisfying experience at The Art of Jewels!

At The Art of Jewels, we strive to offer our customers not only excellent diamonds but also exceptional service. We're delighted that you found the perfect diamond with us and that our team was able to assist you promptly and effectively throughout the process. It's our commitment to ensure that each customer receives not just a diamond, but an experience that exceeds expectations.

Your feedback about the upgrade of your diamond further reinforces our dedication to quality and customer satisfaction. We're delighted that we could surpass our own standards and provide you with an even better stone.

We sincerely appreciate your business and hope that this special piece of jewelry brings you joy for many years to come. Should you have any further questions or need assistance in the future, please do not hesitate to reach out.

Thank you once again for choosing The Art of Jewels. We look forward to serving you again in the future.


Rated 5 out of 5 stars

Helpful people, Fantastic service, Excellent value

I bought a heart shaped diamond for my sister as a get well gift. Wanted it in a pendant, was not sure how to go about this. I chatted with a very knowledgeable gemologist and he took it from there. It turned out PERFECTLY, she loves it and wears it everyday. The prices are excellent, the service superb, and I will be a customer for life

Date of experience: February 27, 2024

Reply from The Art Of Jewels


Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us at The Art of Jewels. It's always our goal to provide helpful service and exceed our customers' expectations, so we're delighted to know that you found our gemologist to be knowledgeable and that your sister's heart-shaped diamond pendant turned out perfectly.

We take great pride in offering excellent value and ensuring that each piece of jewelry we create brings joy to its wearer. It means the world to us to hear that your sister loves her pendant and wears it every day.

We're grateful for your support and loyalty, and we look forward to serving you for many years to come. If you ever have any more jewelry needs or questions, please don't hesitate to reach out. Thank you again for choosing The Art of Jewels!





Rated 5 out of 5 stars

Gemologist evaluated as A+ purchase!

Another company's CVD diamond was not as advertized when my gemologist evaluated it. So when I tried again with The Art Of Jewels CVD diamond I was nervous. Turns out your diamond was exquisite! It was Exactly as described, and my gemologist was very impressed. Thank you Art Of Jewels!!

Date of experience: March 12, 2024

Reply from The Art Of Jewels

Thank you so much for taking the time to share your experience with The Art of Jewels! We are thrilled to hear about your positive encounter.

Ensuring that our customers receive exactly what they expect is of utmost importance to us, and we are delighted that we exceeded your expectations. We take great pride in providing accurate and detailed descriptions of our gemstones, and it is fantastic to know that your gemologist confirmed the quality and authenticity of our product.

Your satisfaction is our ultimate goal, and your kind words reaffirm our commitment to delivering exceptional jewelry and service to our customers. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us.

Thank you once again for choosing The Art of Jewels. We look forward to serving you again and helping you find more exquisite pieces that you will cherish.


Rated 5 out of 5 stars

I dreamed; TAOJ did it!

My mind dreamed of a design and TAOJ made it happen! Even when I changed the design slightly, y’all accommodated me with exactly what I wanted. Your feature of showing me the ring from all angles was amazing! I had talked to a different company about my design and they required a substantial amount just to show me what it would look like—y’all put the plan into action without charge. The whole process was much faster than I expected. There isn’t enough space here for me to say all the good things about TAOJ that I feel!

Date of experience: March 05, 2024

Reply from The Art Of Jewels

Thank you so much for your glowing review! We're thrilled to hear that we were able to bring your dream design to life with The Art of Jewels. Accommodating your changes and providing you with exactly what you wanted is always our top priority.

We understand the importance of visualizing your piece from all angles, which is why we're delighted that you found our feature showcasing the ring from every perspective so helpful. At The Art of Jewels, we believe in transparency and ensuring that our clients have a clear understanding of their design every step of the way.

It's disheartening to hear that you had a less than satisfactory experience with another company, but we're grateful for the opportunity to surpass your expectations and deliver a seamless and efficient process.

Your satisfaction means the world to us, and we're truly honored by your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing The Art of Jewels!


Rated 5 out of 5 stars

I had lost my diamond while horseback…

I had lost my diamond while horseback riding. I called the Art of Jewels for information to replace the diamond. Adi was so helpful. He sent a fedex label so I could send him my setting. I chose a 3.74 Ct, E, VS1 lab diamond. I also need the ring to be sized a little bigger it was fitting to tight. A couple of weeks later my ring with the new diamond was fedex back with documentation for insurance and authenticity paperwork. The ring is magnificent. The setting was sized perfectly and polished to look brand new (it is 30 years old). The diamond is so beautiful I can't stop looking at it.


Date of experience: February 06, 2024

Reply from The Art Of Jewels

Wow, thank you so much for sharing your experience with us! We're absolutely thrilled that you reached out to The Art of Jewels. It means the world to us to hear that our team was able to assist you in finding the perfect replacement and making sure everything went smoothly.

We're so glad we could help you choose a stunning 3.74 Ct, E, VS1 lab diamond. We're delighted to hear that it now fits perfectly and looks brand new, even after 30 years.

Your happiness is what drives us, so knowing that you're so pleased with the result truly warms our hearts. We hope that beautiful diamond brings you joy every time you look at it.

Thank you again for choosing The Art of Jewels. If you ever need anything else or just want to chat about jewelry, we're always here for you!


Rated 4 out of 5 stars

Exceptional Customer Service

I used The Art of Jewels to buy a lab-created diamond engagement ring. The setting and diamond arrived just as beautiful as advertised, and the price was excellent. However, I did have to return the item two times: first, because the diamond was loose in the setting, and again because a pave stone was missing. Both times, customer service was extremely responsive and easy to work with, and the repairs happened very quickly. It would have been great for the item to have been perfect at the start, but thanks to responsive customer service, I am completely satisfied with the purchase.

Date of experience: March 07, 2024

Reply from The Art Of Jewels

Thank you for taking the time to share your experience with The Art of Jewels. We greatly appreciate your feedback and are delighted to hear that despite the initial issues with your lab-created diamond engagement ring, our customer service team was able to assist you promptly and effectively.

At The Art of Jewels, we strive to deliver exceptional products and service to our customers, and we regret any inconvenience caused by the need to return your ring for adjustments. Your satisfaction is incredibly important to us, and we are pleased that our team was able to address and resolve the issues promptly, ensuring that you are now completely satisfied with your purchase.

We understand the importance of each piece of jewelry, especially an engagement ring, and we are committed to providing the highest quality craftsmanship and customer care. Your experience has been noted, and we will continue to improve our processes to ensure that each item meets our rigorous standards before shipping.

Once again, we truly appreciate your business and your valuable feedback. Should you have any further questions or concerns, please do not hesitate to reach out to us directly. We look forward to serving you again in the future.


Rated 5 out of 5 stars

I love my ring!

I love my ring! I had a great experience with AOJ and I'm glad I reached out to them to help me choose the right diamond because the original diamond I chose wasn't appropriate for the setting.

Date of experience: March 09, 2024

Reply from The Art Of Jewels

Thank you so much for your wonderful review and for sharing your experience with The Art of Jewels! We are thrilled to hear that you love your ring and that we could assist you in finding the perfect diamond for your setting.

At The Art of Jewels, we take great pride in helping our customers create pieces that not only meet but exceed their expectations. Choosing the right diamond is indeed crucial to achieving the desired look and quality, and we're delighted that you trusted us to guide you through this process.

It was a pleasure working with you, and we're grateful for the opportunity to be a part of your special journey. Should you have any further needs or inquiries in the future, please don't hesitate to reach out to us. We're always here to assist you.

Once again, thank you for choosing The Art of Jewels. We hope you continue to cherish your ring for many years to come!


Rated 5 out of 5 stars

Quality and customer service excellemce

Great customer service, good order status on the website. Can’t say enough good things. Will definitely buy again

Date of experience: March 21, 2024

Reply from The Art Of Jewels

Thank you so much for taking the time to share your experience with The Art of Jewels! We're thrilled to hear that you enjoyed our quality products and found our customer service to be excellent.

Ensuring a smooth and transparent shopping experience is one of our top priorities, so we're delighted that you appreciated the order status updates on our website.

Your kind words truly mean the world to us, and we can't thank you enough for your support. We look forward to serving you again in the future and providing you with even more exquisite jewelry pieces to treasure.

Should you have any questions or need assistance with anything, please don't hesitate to reach out. We're always here to help!


Rated 5 out of 5 stars

Engagement Ring

I bought an engagement ring from The Art of Jewels and it came in a timely manner. The ring was even more beautiful than the pictures on the website.

I’ve made two ring purchases from here before. The first time, the ring came in a cheaper material ring holder. The second time, it came in a heavier black leather finished ring holder. I suggest trying to make a request for a nicer ring holder when you order.

Date of experience: February 13, 2024

Reply from The Art Of Jewels

It's wonderful to hear about your positive experience with The Art of Jewels! It's great that your engagement ring arrived promptly and exceeded your expectations in terms of beauty. We appreciate your feedback about requesting a nicer ring box as we want to ensure that every aspect of the presentation matches the elegance of the ring itself. Thank you for sharing your experience and recommendation!


Rated 5 out of 5 stars

Great products and people

Great products and people. Highly recommend

Date of experience: April 02, 2024

Reply from The Art Of Jewels

Thank you so much for your kind words and positive feedback about The Art of Jewels! We are thrilled to hear that you had a great experience with our products and our team.

Once again, thank you for taking the time to share your experience. We look forward to serving you again in the future and helping you find more beautiful pieces to add to your collection.


Rated 5 out of 5 stars

Absolutely beautiful rings in every…

Absolutely beautiful rings in every way. I purchased a larger stone and also 2 eternity bands and they are just perfect, shipped quickly, sized perfectly and receive so many compliments!

Date of experience: February 19, 2024

Reply from The Art Of Jewels

Thank you so much for taking the time to share your wonderful experience with The Art of Jewels. We are thrilled to hear that you are delighted with your recent purchases of the larger stone ring and the eternity bands.

Ensuring that our customers receive exceptional products and service is our top priority, and we are delighted that your items arrived promptly, sized perfectly, and exceeded your expectations. It's fantastic to hear that you're receiving numerous compliments on your beautiful rings.

We appreciate your support and are grateful that you chose The Art of Jewels for your special pieces. Should you need any assistance in the future or have further inquiries, please don't hesitate to reach out to us.

Thank you again for your kind words and for being a valued customer. We look forward to serving you again soon.


Rated 5 out of 5 stars

Like Diamonds in the Sky

I honestly have to say I never have had the best experience with my purchase on my beautiful ring. I am very picky with diamonds and having a knowledgeable gemologist guide to the perfect diamond is a must for me. The radiant is very beautiful cut and clarity, no bowtie effect whatsoever! the radiant looks like a billion stars glimmering. It is a perfect size. I'm not used to a dainty setting and glad it's in Platinum, but the radiant fits this well, and I'm in love with this ring. Thank you AOJ for my two beautiful rings you helped me with. I love them so much. Now I want to buy maybe my dream heart diamond that is perfect in future.

Date of experience: January 26, 2024

Reply from The Art Of Jewels

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are absolutely in love with your radiant cut diamond ring from The Art of Jewels. We understand that selecting the perfect diamond can be a meticulous process, and we are delighted that our knowledgeable gemologists were able to assist you in finding the ideal stone to suit your preferences.

It brings us immense joy to know that your radiant cut diamond exceeds your expectations, with its stunning brilliance and clarity, free from any bowtie effect. We take great pride in offering top-quality diamonds that sparkle like a billion stars in the sky, and we are delighted that this beauty has captured your heart.

Moreover, we're pleased to hear that the dainty Platinum setting complements the radiant cut diamond perfectly, adding an extra touch of elegance to your ring. Your satisfaction is our utmost priority, and we are honored to have played a part in helping you find not just one, but two beautiful rings that you adore.

Should you decide to embark on the journey of finding your dream heart diamond in the future, we would be honored to assist you once again. Our team is dedicated to providing exceptional service and guiding you through every step of the process to ensure you find the perfect symbol of your love and devotion.

Thank you once again for choosing The Art of Jewels. We look forward to the opportunity to serve you again and help you find your next cherished piece.


Rated 5 out of 5 stars

True quality!!

I had the ring I bought appraised for insurance purposes and if appraised for 5 times what I bought it for. I wish they had counseled me on the setting I chose because if will have to be reset for safety reasons but the ring is gorgeous and the stone true quality. I absolutely intend to purchase several more pieces from this company.

Date of experience: January 27, 2024

Reply from The Art Of Jewels

Thank you so much for your glowing review! We're thrilled to hear that your experience with The Art of Jewels has been so positive. It's fantastic to know that the ring you purchased exceeded your expectations in terms of quality and value. We appreciate your feedback regarding the setting choice, and we're sorry to hear about the inconvenience. Rest assured, we always strive to provide the best guidance to our customers to ensure both aesthetic satisfaction and safety. We're committed to delivering exceptional service and products, and we look forward to assisting you with any future purchases. Thank you for choosing The Art of Jewels, and we can't wait to continue this sparkling journey with you!


Rated 5 out of 5 stars

10/10

Art of Jewels had an amazing website and search process that made it simple to find the perfect ring for a very reasonable price! It was a flawless process.

The only problem I had was with delivery, and I blame that more on the mail service than anything else. But I do think that Art of Jewels could have a better system for customer support in that realm.

All in all, a wonderful experience and I will definitely be using Art of Jewels again!

Date of experience: January 31, 2024

Reply from The Art Of Jewels

Thank you immensely for your glowing review of The Art of Jewels! We're thrilled to hear that you found our website and search process to be seamless and efficient in your quest for the perfect ring. Providing an enjoyable and hassle-free experience is always our top priority.

We sincerely apologize for any inconvenience you experienced with the delivery process. While we strive to ensure smooth shipping, we understand that external factors such as mail services can sometimes cause delays beyond our control. Your feedback regarding our customer support in this area is duly noted, and we will certainly look into ways to enhance our support system to better assist customers in similar situations.

We're delighted to learn that despite the delivery hiccup, you still had a wonderful experience with us and are considering returning to The Art of Jewels for your future jewelry needs. It would be our pleasure to serve you again and continue exceeding your expectations.

Thank you once again for choosing The Art of Jewels. Should you have any further feedback or inquiries, please do not hesitate to reach out to us. We look forward to the opportunity to assist you again in the future.


Rated 5 out of 5 stars

Extremely happy

I love my ring! The diamonds are incredibly
sparkly. Communication was very good and my ring arrived sooner than I anticipated. The prices are so much better than their competitors and that means the ability to buy your dream ring! Now it’s time to order my
wedding band. Yahoo!

Date of experience: January 26, 2024

Reply from The Art Of Jewels

Thank you so much for your wonderful review! We're thrilled to hear you're pleased with your ring from The Art of Jewels. It's fantastic to know that the diamonds exceeded your expectations and added that extra sparkle you were looking for. We take pride in our communication and efficient delivery process, so we're delighted to hear that your ring arrived sooner than anticipated.

We understand how important it is to find that perfect piece at a reasonable price, and we're thrilled to offer competitive pricing to make your dream ring a reality. Congratulations on your upcoming wedding! We're excited to be a part of your special journey and look forward to helping you find the perfect wedding band to complement your beautiful ring. If you need any assistance along the way, please don't hesitate to reach out. Thank you again for choosing The Art of Jewels!


Rated 5 out of 5 stars

I super LOVE MY LAB CREATED RING AND…

I super LOVE MY LAB CREATED RING AND SETTING!!!

Date of experience: April 03, 2024

Reply from The Art Of Jewels

Thank you so much for your enthusiastic review! We're thrilled to hear that you super LOVE your lab-created ring and setting from The Art of Jewels. Your satisfaction is our top priority, and it's wonderful to know that you're delighted with your purchase. Our team takes great pride in offering high-quality, beautiful pieces that our customers can cherish. If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your stunning new ring!


Rated 5 out of 5 stars

What was great about purchasing the lab…

What was great about purchasing the lab grown diamond and setting was the fact that what ever I asked I received an answer almost immediately. Questions about size and setting were answered and these people know their stuff. Highly recommend The Art of Jewels!!! Once the ring arrived and actually got to see it in person be able to touch it any worries doubts were completely thrown out the window. Best thing I’ve ever done when it comes to purchasing jewelry.

Date of experience: November 03, 2023

Reply from The Art Of Jewels

Thank you so much for taking the time to share your wonderful review of The Art of Jewels! We greatly appreciate your recommendation.

Our team takes pride in providing exceptional customer service, and we're thrilled to hear that you received prompt and informative responses to all your questions about the lab-grown diamond and setting. Your satisfaction is of utmost importance to us, and it's fantastic to know that any worries or doubts were completely dispelled once you had the opportunity to see and touch the ring in person.

At The Art of Jewels, we are dedicated to delivering top-quality jewelry and ensuring that each purchase is a memorable and joyful experience. Your kind words and high praise mean the world to us, and they inspire us to continue our commitment to excellence.

We are grateful for your trust and support, and we look forward to serving you again in the future. Should you have any more questions or require any further assistance, please don't hesitate to reach out to us. We're here to make your jewelry dreams come true!

Thank you once again for choosing The Art of Jewels, and we wish you endless happiness and enjoyment with your exquisite ring.


Rated 5 out of 5 stars

Highly recommend…

The absolute best company to buy jewelry from. They custom made the perfect ring. They nailed my vision and I'm thrilled to say it is even better than I imagined. The Art of Jewels customer service is stellar, they answered all of my questions and concerns in a timely manner and made the whole process pleasant. I am a customer for life.

Date of experience: December 28, 2023

Reply from The Art Of Jewels

Thank you so much for your glowing review! We're thrilled to hear that your experience with The Art of Jewels was nothing short of exceptional. Crafting the perfect ring to match your vision is what we strive for, and it brings us immense joy to know that we not only met but exceeded your expectations. Our team takes great pride in providing top-notch customer service, and it's wonderful to hear that you found our support timely and helpful throughout the process. We're honored to have earned your trust and loyalty, and we look forward to serving you for many years to come. If you ever have any further questions or needs, don't hesitate to reach out. Cheers to a lifetime of cherished jewelry moments!