Tysew Reviews

James delivered my machines just a few days after I ordered them and was fabulous. Let me know an exact time to make sure I was in rather than hanging around all day

Date of experience: May 23, 2024

Lovely delivery man very helpful and friendly

Date of experience: May 29, 2024

Same day delivery
Good quality machine
Good service
Highly recommend 👌
James driver is very friendly and they did help to move machine
Many thanks 🙏🏼

Date of experience: May 17, 2024

Just had my Tysew 1100d industrial sewing machine delivered. The service from purchase to delivery has been excellent. I am so pleased with the machine and James the delivery guy was just amazing so helpful.

Date of experience: May 13, 2024

Exceptional service from Tysew,and James the delivery driver..friendly, on time, and very helpful. Would definitely recommend.

Date of experience: May 17, 2024

Excellent customer service over the phone and in store 👍 Best quality and Good value for money. I'm very satisfied with my Jack A2B.
JD explained me very patiently and clearly about Jack A2B sewing machine and also he delivered it to my place on time . He is very polite ☺️, respectful 🙏 and very helpful with Good customer service 👍. Thanks JD .

Date of experience: April 15, 2024

Don was extremely helpful and very obliging. Excellent service and a lovely family run business.

Date of experience: May 18, 2024

Just replacing an old sewing machine with a new tysew industrial machine.
They have a huge choice of machines and everything you could need, all at very good prices.
My new machine was delivered within 48 hours and it was set up and ready to use, they even supplied the oil too.
I wouldn’t bother looking elsewhere in the future.

Date of experience: April 11, 2024

Every thing was great with our Jack f4 sewing machine. They delivered it soon.

Date of experience: May 21, 2024

Excellent company to deal with: Good friendly advice given over the phone about a spare part and then online order actioned & dispatched very quickly.
Website easy to navigate and use.

Date of experience: April 15, 2024

James the delivery driver provided exceptional service and helped get the sewing machine into the garage. Can't recommend James and Tysew enough for their efficiency

Date of experience: May 07, 2024

Amazing service. Ordering parts for my 35 year old Bernina. Placed order in the morning, was shipped same day and l received it the following day. Couldn't be happier. Especially as they had the parts l wanted

Date of experience: April 12, 2024

James was so helpful. Lovely and genuine guy. Super helpful with the delivery and setting up the machine. Proper great service.

Date of experience: May 04, 2024

This is the second time I have purchased a machine from Tysew, the prices are good, and the after sales help is excellent. The machine came ready assembled, and was delivered by a very helpful driver named James, who positioned the machine, and plugged it in for me. He made sure that I was happy with my items before he left, and was very pleasant, well done James and Tysew.

Date of experience: April 09, 2024

Great experience with Tysew. They gave me a detailed demonstration of the machine at their premises. A few days later I decided to order two machines, which arrived promptly ahead of expected delivery. Professional service and interactions with personnel. Many thanks Tysew!

Date of experience: April 16, 2024

Friendly and professional staff very prompt and efficient delivery of machine

Date of experience: May 24, 2024

Absolutely amazing customer service. I travelled 2 hours to test out some industrial machines. Patience was shown in explaining to me how they worked. There was no hard sell to try and get me to buy a more expensive machine, in fact was encouraged to buy a less expensive machine more suitable to my needs. I will be back, as we expand we will need more machines.

Date of experience: March 04, 2024

I’m so happy with my new Bernina L450 from Tysew. They were super helpful with every aspect of my purchase, demonstrating all the features and functions. Highly recommend.

Date of experience: February 24, 2024

I ordered an extra large hoop from Tysew. It was sent by Royal Mail 48. I have never received this item and have been waiting 10 days so obviously lost or was never posted out. I have emailed three times but never get anywhere. Disappointed with the customer service

Date of experience: April 17, 2024

James was very nice and friendly delivering my machine.. I am super excited… I guess I’ll be ordering my overlock machine from the company whenever I am ready.

Date of experience: April 17, 2024