Flashbay Reviews

18,680  •  Excellent
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Jaque was exceptional

Jaque was exceptional. Guided me through the process, particularly the payment from the US, kept me informed about status and also important acted so quickly. Angelo was also very quick in his responses until he went on holiday. Our first proof came back only hours after I enquired whether they could handle without customs to South Africa.

Date of experience: May 28, 2024

Reply from Flashbay

Hello John,
It is a pleasure to hear that you are so satisfied with the service you received from Jaque and Angelo.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Excellent service and product

Flashbay was prompt with their responses, provided full rendition of what the product would like like with our custom artwork, was flexible with our changing requirements and sent several iterations of quotes. The product arrived on schedule and is true to the images. Great service!

Date of experience: May 30, 2024

Reply from Flashbay

Hello Maryland Forestry Foundation,
Glad that you have found the ordering process easy, and are pleased with the final product.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

What made my experience great was Eric…

What made my experience great was Eric Hoecker! He sent sample water bottles so that my team could decide what would work best for our needs. He helped every step of the way, prioritizing timeliness without badgering. He made the process seamless and we received our order very quickly and he checked in to make sure that we were satisfied with the product. And we are! Very happy with our decision to go with Flashbay and Eric!

Date of experience: May 28, 2024

Reply from Flashbay

Hello Maren,
It’s great to hear that Eric was so helpful throughout the ordering process. I will make sure to pass this along to him.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Your representative treated me like a VIP.

Your representative made my experience great. He helped me pick the best product to fit my needs and as well treated me like a VIP. Cannot say any better my high opinion of your representative.

Date of experience: May 28, 2024

Reply from Flashbay

Hello Colonel Samuel Marsh,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Justin was very responsive. Great service!

Justin was very responsive and when we spoke, asked all the right answers. All of my questions and concerns, including the speed of shipping, were answered. Drives actually arrived 2 days early. I will definitely go back to them if I need more.

Date of experience: May 28, 2024

Reply from Flashbay

Hello Jean,
It’s great to hear that Justin was able to answer all of your questions, and you are happy with your service.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Alex White was super helpful

Alex White was super helpful, he was always in communication with me and would respond to my email very fast! He made the process super simple and made sure I was getting exactly what I wanted. Will definitely be getting more things from Flashbay in the future!

Date of experience: May 27, 2024

Reply from Flashbay

Hello Brandon,
It’s great to hear that Alex was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Your rep Jackson Cassidy was excellent…

Your rep Jackson Cassidy was excellent to work with. Very very responsive and thorough, with patience. Excellent job and great product.

Date of experience: May 29, 2024

Reply from Flashbay

Hello JP,
It’s great to hear that Jackson was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Great Experience

Great Experience - Staff was very helpful, sent a mock up of the product for our approval. Product was received timely. Emailed me to let me know the product shipped and again letting me know it was delivered.
Very pleased with the product. Will definitely order again.

Date of experience: May 28, 2024

Reply from Flashbay

Hello Francine,
Glad that you have found the ordering process easy, and are pleased with the final product.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Brian Truong made the process of quote

Brian Truong made the process of quote, design, and ordering quick, fast and easy!!! We also received our order quickly. Can't wait to place more orders.

Date of experience: May 29, 2024

Reply from Flashbay

Hello Jacqueline,
It’s great to hear that Brian was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Travel Mug Product

To: Flashbay

Jill Kavanagh ... I highly recommend Flashbay because of your service! There were no delays in communication, your samples showed expertise in your products, no delay in final order or delivery! We are very happy with the final travel mug product. Everything was very professional and you were upbeat, super pleasant and knowledgeable. Thank you so much for making our experience such a joy!

Date of experience: May 23, 2024

Reply from Flashbay

Hello Jan,
Thank you for your kind words.
It’s great to hear that Jill was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Jackson was extremely helpful

Jackson was extremely helpful, answered all my question promptly. Samples were sent overnight which was a huge help in selecting products. Production and shipping was so fast and quality is excellent especially for the cost. Will be ordering more, thank you!

Date of experience: May 23, 2024

Reply from Flashbay

Hello Madison,
It’s great to hear that Jackson was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Donovan Rains is an amazing employee

Donovan Rains is an amazing employee! He was prompt to return emails and phone calls and worked with our organization with a rush order. The quality and artwork were phenomenal. The Senator and Mayor were truly impressed with the gift.

Date of experience: May 23, 2024

Reply from Flashbay

Hello Kelly,
It is a pleasure to hear that you are so satisfied with the service you received from Donovan.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars

Quick Customer Service

Max was super great and quick to follow up at each stage of my ordering process. The bottles were made quickly and arrived perfect!

Date of experience: May 28, 2024

Reply from Flashbay

Hello Sam,
It’s great to hear that Max was able to answer all of your questions, and you are happy with the final product.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Super Fast

Super Fast, Super Product...Simply Super...customer service very easy to deal with, patient, responsive, good suggestions. My own artwork was used on the USB wafer drives, it came out exactly as I envisioned the final product to look. Production time and shipment lightning fast. This is my second order for the same product and consistent with both experiences.

Date of experience: May 17, 2024

Reply from Flashbay

Hello Lauri,
Fantastic!
Thank you for trusting Flashbay with your USB needs.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

The back and forth to get this job done…

The back and forth to get this job done was quick and responsive. Flashbay was able to provide us with several different quotes and options to help us narrow down a price point and were able to help us move the process along efficiently.

Date of experience: May 20, 2024

Reply from Flashbay

Hello Ryan,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Very good

Very good. Have used this company several times. Great customer service.

Date of experience: May 29, 2024

Reply from Flashbay

Hello Chris,
We're glad to hear you had a great experience!
We appreciate your repeated business and can't wait to work with you again!
-Flashbay Management

Rated 5 out of 5 stars

Excellent Customer Service and Quality products

Marcus was wonderful through the all process. He went above and beyond to help us figure out what we needed. Very responsive and helpful. We ordered mugs and drawstring bags from them. The items arrived earlier than expected. They were well packed and everything match our expectation. We will definitively recommend them.

Date of experience: May 10, 2024

Reply from Flashbay

Hello ISB Grad Night Committee,
Glad that you have found the ordering process easy, and are pleased with the final product.
It is a pleasure to hear that you are so satisfied with the service you received from Marcus.
Thank you for your review and willingness to refer us to others.
- The Flashbay Team

Rated 5 out of 5 stars

Flash Drives with our logo on

Product is great, Conor Kennedy is very attentive to my request via email and phone calls. Very much appreciated.

Date of experience: May 24, 2024

Reply from Flashbay

Hello Quick and Confidential,
It’s great to hear that Conor was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars

Jill Kavanagh is a pleasure to work…

Jill Kavanagh is a pleasure to work with and has always been very professional and helpful. I would recommend her to any one of my colleagues. Flashbay does a great job!

Date of experience: May 21, 2024

Reply from Flashbay

Hello Kelley,
This is fantastic news!
It’s great to hear that Jill was able to take care of you.
Thank you for your review and willingness to refer us to others.
We look forward to working with you next time.
-The Flashbay Team