Very satisfied
I have shopped from MediaMarkt multiple times, and I have always been satisfied so far.
They are timely with their delivery, which is important to me.
Thank you MediaMarkt!
Date of experience: May 28, 2024
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Reviews4.2
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Fast shipping and timely updates about…
Fast shipping and timely updates about delivery.
It has a good collection of products and great offers throughout the year. I bought
Date of experience: May 30, 2024
Reply from MediaMarkt NL
Thank you for sharing these kind words with us, Akhil! Thank you for sharing this positive review regarding our products and delivery. Your satisfaction is our motivation!
I trust this website 100%
I trust this website 100%
Bought my dyson gen 5 and 2 samsung phones online , fast delivery I had no problem at all
Date of experience: May 28, 2024
Reply from MediaMarkt NL
Hi Jamila! We're very pleased with your positive experience towards our website. We can't wait to keep your trust high with your next purchase. Until next time! Kind regards, Anne, Team MediaMarkt
🌹🌹🌹🌹🌹
The dealings are good and elegant, the prices are very excellent and the delivery is fast. I am happy to deal with you
Date of experience: May 29, 2024
Kocht een usb stick en een externe HDD
Kocht een usb stick en een externe HDD, de usb stick was DOA (death on arival) mocht het verwisselen voor een nieuwe zonder enig poepas of gedoe van twijfel.
Date of experience: May 16, 2024
Reply from MediaMarkt NL
Hi Berney, bedankt voor je review. Goed om te horen dat je een nieuwe USB stick hebt ontvangen en dat deze goed werkt! Hopelijk zien we je in de toekomst weer verschijnen!
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My experience was very good 🥰🥰
My experience was very good 🥰🥰
I had the best service of my life at Media Markt. Shakina was very affectionate with me, she helped me a lot, she has good communication with customers. I hope she always continues to smile at customers😊
Date of experience: May 20, 2024
Reply from MediaMarkt NL
What a great feedback! We are happy to hear that you had such a good experience at MediaMarkt. Shakina will be pleased with your lovely words. We hope she continues to shine and help customers with her beautiful smile!
Nice advice, nice employees
Nice advice, nice employees who know how to sell, and the existing deals. Competent.
Date of experience: May 26, 2024
There worker being very helpful and…
There worker being very helpful and explaining things in details even i ask allot question there calm an respond nicely.the worker help me called ivana.
Date of experience: May 17, 2024
Reply from MediaMarkt NL
Hi Jean, great to hear that my colleague helped you so well with your questions! I hope you enjoy your new product and if we can ever help you again in the future, you can always contact us!
Ridiculous return policy
Ordered a Samsung microwave oven. Got a faulty one which leaks current and trips my fusebox. On calling the support, they say we cannot replace it right away.. we will send someone and it's been 10 days. Ridiculous policy.
Date of experience: May 16, 2024
Reply from MediaMarkt NL
Thank you for your review. We are sorry to hear that you had this experience. We really appreciate your feedback and will do our best to prevent this from happening in the future.
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Best Customer Experience
- In depth knowledge of staff on products and service
- Friendly employees
- Help you make right choice for your needs based on pros and cons of all alternatives
Date of experience: May 18, 2024
Reply from MediaMarkt NL
Dear Chetansinh,
Thank you for your positive review! We are delighted to hear that you are satisfied with the knowledge and friendliness of our staff. Our goal is always to help our customers make the right choice by providing comprehensive product information and excellent service.
If you have any questions or need further assistance in the future, we are always here to help.
Avoid dynalogic delivery company at all…
I recently bought a fridge from Mediamarkt. The fridge itself is as requested, however the delivery service was not professional. Different conflicting timeslots were provided by Email/SMS. Delivery was carried outside of the provided timeslot and when questioned, the delivery company would not take responsability for their mistake.
Date of experience: May 21, 2024
Reply from MediaMarkt NL
Hi Mohammed, Thank you for sharing your experience with us. We're truly sorry to hear about the inconvenience caused by the delivery service. We understand how frustrating it must have been to receive conflicting timeslots and experience a delivery outside of the provided timeframe. Your feedback is important to us, and we'll certainly pass it along to the delivery company to ensure improvements are made. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Great advice
Great advice, friendly and funny.
I went to MediaMarkt Leidschendam to buy a router for wifi. I had no idea what I needed and when I asked a MediaMarkt sales advisor if he could help me, he smiled and said yes. Not only did he help, he gave me the right advice so I can get the right router for my needs. Really appreciated his sense of humour and ability to break down the information for me.
Thanks!
Date of experience: May 14, 2024
Worst service ever
I bought a second hand washing machine on 9 of May and the mediamarkt promised us that product will be delivered tomorrow but they cancelled and changed the date with no reasons. I wouldn’t say anything if this is everything because few days after the delivery guy call me said the washing machine is damaged by their mistake therefore he offered us two options which is still take the original one or a new one. Why would I want it since a second hand now is damaged again so I chose a new one. That guy told us to go mediamarkt one more time to rearrange the shipping date so we did and there’s an old mediamarkt man with another black lady being so rude and unprofessional with unresponsive answer saying that we are trying to tricked them for a new washing machine from that second hand one. They put us out and the day after that they called me again and stated with strongly anger about I must be wrong with the washing machine and the washing machine is nothing bad with it. But I never see the machine again after the day that I purchased their product in store. I don’t know why he’s been so mad and rude to me and then he said they will email us for the new delivery date and will also take the picture of that second hand washing machine to us to prove that everything is fine. After they finally delivering it on 17 of May with all these mess. What is this kind of service? I would never buy anything from ever again this is sucks
Date of experience: May 17, 2024
Reply from MediaMarkt NL
Hi Josh, our sincere apologies for the way you have been helped. I fully understand how frustrating it is when a promise is not kept and customer service falls short. We take your feedback very seriously and want to make sure situations like this don't happen again. Kind regards, Lars, Team MediaMarkt
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Great experience with Media Markt
Availability of all stuff under one roof and the employee especially Mr.Robert who has been amazing with us . Very friendly and knowledgeable.
Date of experience: April 20, 2024
Reply from MediaMarkt NL
Thank you for sharing this positive review with us! We are delighted to read about your pleasant experience regarding our team and products. We hope to see you again soon!
Ridiculous delivery and installation of…
Ridiculous delivery and installation of a washing machine: subcontractors came twice and were unable to connect it and bring out the old one. They go in a rush, probably get paid by Mediamark by completed job and they refuse to do those that take slightly longer time. Ashaming.
Date of experience: May 17, 2024
Reply from MediaMarkt NL
Hello Juan, thank you for sharing your experience. It is annoying to hear that this happened. We take your feedback seriously and will do everything we can to improve it.
They were very helpful and went out of the way to find a solution for us.
The staff member (Nico) was both friendly and helpful. Very good knowledge of the products and he directed us to the best solution.
Date of experience: May 13, 2024
Satisfied with my purchases
I bought all my white machines from Media Market and finally i had my TV
Fast delivery
Not so many complicated procedures
I am so satisfied with my purchase
Date of experience: May 10, 2024
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Nice staff, helpful for phone purchase!
Helpful for colleague to find new phone!
Date of experience: May 28, 2024
Reply from MediaMarkt NL
Thank you for sharing these kind words with us, Michael! We are delighted to read about your positive experience regarding the advice and knowledge of our team. We hope to see you back soon!😍
Nice location
Nice location, but sometimes take long to get your purchase
Date of experience: May 25, 2024
Reply from MediaMarkt NL
Hi Egor! Thank you for your feedback! We appreciate your kind words about our location. We're sorry to hear that you've experienced delays in receiving your purchase. We continuously strive to improve our processes to ensure a smoother and quicker shopping experience for our customers. Your feedback is valuable to us, and we'll make sure to address this issue internally.
Nothing I have asked about and not have…
Nothing I have asked about and not have gotten a clear, complete answer with details
Date of experience: May 16, 2024