Ruby Lane Reviews

15,180  Excellent
TrustScore 4.5 out of 5

4.6

In the Jewelry Store category

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Reviews4.6

15,180 total


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Rated 5 out of 5 stars

Positive experience here

Ruby Lane is like an online flea market with lots of different sellers. I had a great experience with Classic Fab Finds and I'd use Ruby Lane again.

Date of experience: May 16, 2024


Rated 5 out of 5 stars

I highly recommend this seller.

I'm very happy with my interaction with the seller. She responded very quickly to my message regarding a "pending" sell. I'm very happy with my purchase and would definitely buy things from her in the future. I highly recommend this seller.

Date of experience: May 25, 2024


Rated 5 out of 5 stars

Smooth process

Smooth process. Fast shipping and item was exactly as described. I would use again and appreciate the service.

Date of experience: May 22, 2024


Rated 1 out of 5 stars

Buyers beware and avoid ViaSophia Shop

Buyers be aware and beware! Ruby Lane policy offers no protection for buyers even if the item is falsely or inaccurately described. Buyer is responsible for all return shipping costs regardless of circumstance. In my case specifically at ViaSophia shop, shop owner Devin Rench did not feel compelled to “do the right thing” and pay for return shipping charges and Ruby Lane policy leaves it to the discretion of the seller. Furthermore, seller never answered emails and I eventually had to contact him by phone because Ruby Lane requires returns be handled thru Seller.

Date of experience: May 05, 2024


Rated 2 out of 5 stars

Buyers be aware and beware

Buyers be aware and beware! Ruby Lane policy offers no protection for buyers even if the item is falsely or inaccurately described. Buyer is responsible for all return shipping costs regardless of circumstance.

Date of experience: May 23, 2024


Rated 5 out of 5 stars

The seller was responsive to my email…

The seller was responsive to my email about the invoice total not appearing. He was apologetic and prompt about fixing the stall. He was willing to ship my purchase while he was traveling.

Date of experience: May 20, 2024


Rated 5 out of 5 stars

First purchase using Ruby Lane so far…

First purchase using Ruby Lane so far so good. I need to receive my purchase to finalize my transaction so I'm not going to comment further until then.

Date of experience: May 17, 2024

Reply from Ruby Lane

Thank you for choosing to shop on Ruby Lane!


Rated 5 out of 5 stars

Your Own Personal Antique Shops

I really enjoy the fact that I can communicate with the Sellers. So far, every purchase I have made has gone through without a hitch. And I have been pleasantly surprised to discover items on RubyLane that I can not find other places. Each shop is like your own personal Antique shop where you can speak directly with the owner and work out a price that is acceptable to each of you. I will keep coming back.

Date of experience: May 04, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience!


Rated 5 out of 5 stars

The place for VCJ!

Always,if possible, I prefer to buy my vintage costume jewelry on this site. Ruby Lane has such knowledgeable sellers and so many of them have been willing to work with me to make more expensive transactions become reality. I’ve made many friends through my purchases here. The vintage costume jewelry community are fabulous people with a gigantic love for bling! This is the place, for sure!

Date of experience: April 19, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience with all our fine VCJ dealers and shops!


Rated 5 out of 5 stars

Rubylane - what's not to like?!

Rubylane offers good quality pieces from venders, who are prompt, helpful, and good to deal with, and I enjoy browsing and shopping here. What's not to like?!

Date of experience: May 13, 2024

Reply from Ruby Lane

Thank you for shopping on Ruby Lane and for sharing your positive experiences with all our fine dealers and sellers!


Rated 5 out of 5 stars

Filters are Great!

I really like the filters, it helps reduce my search time. (My only suggested improvement would be to list what an item sold for, that would help educate buyers who want to learn more about the value of vintage pieces.)

Date of experience: April 28, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience!


Rated 5 out of 5 stars

Ruby Lane’s amazing selections …

Ruby Lane has everything you can imagine in jewelry and beyond. Beautiful items at excellent prices. Before you go out there and drive around looking, check Ruby Lane. I bet they have it at lower prices!! 💍

Date of experience: May 03, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience!


Rated 5 out of 5 stars

It is a pleasure searching through the…

It is a pleasure searching through the database. In particular, I appreciate the ability to search in a variety of ways - vendor, price, item category, etc. As well, thank you for allowing the use of PayPal. I found Ruby Lane two years ago, and have ordered everything from earrings to a magazine rack.

Date of experience: April 11, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experiences!


Rated 5 out of 5 stars

I made an offer for an item

I made an offer for an item. Seller quickly responded and made a counteroffer, which I was happy with. I also loved that the seller has shipping included. Very nice experience and hoping when my Santa’s arrive they are as nice as they look.

Date of experience: April 21, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience!


Rated 5 out of 5 stars

I purchased a beautiful charm bracelet…

I purchased a beautiful charm bracelet from Circa Vintage Jewelry on Ruby Lane. Barbara from Circa Vintage was responsive to my questions and organised international shipping. The bracelet arrived securely and in the same condition as described. I couldn't be happier with my bracelet and with the service provided by Barbara. 5 star experience - a highly recommended business. Would gladly purchase from Circa Vintage Jewelery again and the Ruby Lane platform was easy to use too. Thank you both!

Date of experience: April 09, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience with one of the many fine jewelry shops and dealers!


Rated 5 out of 5 stars

Ruby Lane got back with me IMMEDIATELY…

Ruby Lane got back with me IMMEDIATELY to make the "payment" step very simple. Placed my order on tuesday with the regular shipping and received my order on friday...couldn't be any faster! At first I thought the shipping fee was a little high but it arrived so quickly and was packed the way I would have packed it myself I was extremely happy. Thank you, Ruby Lane!

Date of experience: April 02, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience!


Rated 5 out of 5 stars

Thank you Richard Saxman Antiques!

From start to finish my transaction with Richard Saxman has been very smooth. Communication was prompt, clear and considerate. The doll arrived in good time, was safely packed and exactly as described. I would be more than happy to purchase from this seller again. Liz Stanbrough Australia.

Date of experience: March 04, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience with one of our many fine dealers and shops!


Rated 5 out of 5 stars

Positive feedback

I found the transaction to be easy to follow and the seller responded promptly.

Date of experience: May 13, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience!


Rated 5 out of 5 stars

Seemless Buying

Ruby Lane sends me notification of an item I put on my wish list each time it comes up - I buy it with no hassle from helpful sellers and the items - usually from USA - arrive in UK in good condition with the sellers helpfully sourcing lowest postal rates/ methods. And Ruby lane does not clog up my inbox with notifications otherwise. Excellent

Date of experience: February 05, 2024

Reply from Ruby Lane

Thank you for your business at Ruby Lane and thank you for sharing your positive experience with placing international orders!