Swift delivery at every phase. I disliked the constant pitch to sell additional services outside the package sold. This pitch can be done before the individual purchases a package to enable them to make a true assessment of:

Does the prepackage offering meet all of my wishes
Is additional add on packages within my budget
Allow the individual to focus on the steps to getting the book publish without the constant marketing calls

I was jaded by this approach

Date of experience: September 19, 2022