Joanne

SCAM......I was told I would recive 100% royalty, I was also charged nearly £5000 - £6000 to publish my book plus additional £250 for 30 coppies. My book was put online on Amazon, I was then told I would recive payment quartly for purchases. I had family and friends purchase my book to ensure this was true.....it has been over 1 year and I have recived no money, I have tried contacting Author House for a few months now and been blocked, ignored and told I will get a call back. THIS IS A SCAM....they take the initial payment to put the book online and after that you get blocked as they make money of your book and you get nothing. To end the contract means pulling the book and you have to start from scratch but they keep that initial payment. PLEASE DONT USE THEM.....me and my husband used our savings, money from friends, loans and took a risk....for this to happen.

We are currently trying to save up for court which is now costing even more.....and Author House still want contact me in anyway.

Date of experience: April 10, 2024

Kiera

Was polite, informative and quick to respond. A solution was provided as well.

Date of experience: January 30, 2024

Kieren was very polite, knowledgeable, and helpful. Did everything that was needed and was lovely to talk to. Very very good customer service.

Date of experience: June 07, 2023

Tarl Wagon was my representative he was brilliant, made it clear and easy to understand and took me through the entire process made me want to sign up

Date of experience: January 10, 2023