a spade a spade and a scam a scam
I went with this company more to the point the AU branch. I thought this was going to be alright I was wrong. Instantly my personal life got involved and my plans for getting published got put on hold. There go after asking for a refund of my deposit my rep dragged his feet for months, then they threw a bunch of legal bull**** in face and told me that they were keeping my deposit. I thought it was odd when my rep was pushing the upsell like a salesman now I know they are crooks. They have robbed me several several hundred dollars that I doubt I will get back, right when I needed that money the most. Under no circumstance do I advise anyone to do business with these crooks
Date of experience: April 23, 2024
Reply from Xlibris
I appreciate your feedback. I can assure you we are not scammers and have many happy, successful authors. We are sorry you feel otherwise. Your cancelation fee was what you agreed to in the publishing contract you signed. If you wish to engage in the future, your publishing package is still available whenever you would choose to use it. We would be happy to continue to work on your book.