Ron Matsusaki

I give Xlibris/Author Solutions, Inc. 2 stars for an actual physical book that looks professional (and for the help of one person who helped me get the book to the publication stage).

However, my faith stops there. If there is an explanation, I will amend this report.

From experience, I have developed a very strong feeling that Xlibris' focus is on revenue from the sale of packages to its clients. I say this because I paid thousands of dollars to Xlibris, including a signup package for 100 percent royalties, and the royalty of $7-plus per book, that I was told I would get shrivelled to $2.50, then to 85 cents per book. The company's legitimacy was, understandably suspect. I have no problems, whatsoever, with posting the cover of the book to show that his review is from an actual customer of Xlibris).

Secondly, a marketing member of Xlibris/Author Solutions contacted me to tell me that my book was being given top priority by the company's reviewer team, and, for another $7,000, I could take advantage of the special status my book was being given. I did not pay this, as I was too suspicious of the company's actual focus (even though I had not yet discovered the dramatic royalty shrinkage from 7-plus dollars to 85 cents).

Date of experience: December 31, 2023