AuthorHouse Reviews

956  Average
TrustScore 3.5 out of 5

3.5

In the Book Store category

Write a review

Company activitySee all

Reviews3.5

956 total


Sort:


Rated 2 out of 5 stars

Misleading statements from staff

The staff was very difficult to understand. They had broken English. At first, they said that production would start immediately and then after I made second payment, they informed me that the book would not go out to the public until it was paid off. Also, they said my packet included copies of the book to me and that I had $275 credit for marketing but instead at the end they used the $275 to pay for my copies of the book. Amazon and Noble has my books listed but not available.

Date of experience: 09 April 2024


Rated 4 out of 5 stars

Most of the consultants I worked with

Most of the consultants I worked with, from the outset, were professional, good listeners, provided good, clear advice, and answered telephone calls and emails almost immediately. Information Guides, FAQ's and other materials assist new authors with good suggestions for marketing your mark. I am very pleased with AuthorHouse and will sincerely consider them for my next book.

Date of experience: 17 May 2024

Reply from AuthorHouse

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our consultants and support materials. It's great to know that our team was responsive and provided clear advice throughout your journey. We're delighted that you're pleased with AuthorHouse and look forward to the opportunity to work with you on your next book.


Rated 2 out of 5 stars

Money is the primary focus.

The company /individuals make their money off the authors and unfortunately nickel and dime (by the hundreds to thousands) them for everything. They charge for a program to ensure that no matter where else a buyer purchases a book, the printed copy will be good, only if you, their author pays a few thousand for it. The worst part is, when the author buys copies of their own book from their publisher, the quality may be poor and they don't do quality checks to ensure their authors get good copies. Regardless of whom they choose to make the copies with. Which sort of makes them like a boutique publisher.
In addition, you can't change the cost of your book for a sale blitz to increase interests or simply because it's older, etc. It ties the authors hands!

It makes it appear that the money is their primary focus. The people that sell these varied programs, edits, and such likely get a percentage of that transaction. I won't be doing the change of this book or future books with them.

On the positive side, the book cover came out beautifully, and everyone that I did speak to was pleasant.

Date of experience: 03 May 2024

Reply from AuthorHouse

We're sorry to hear that you are disappointed with the pricing of our services. At AuthorHouse, we aim to charge fair prices that reflect the value and quality of the work we deliver. We understand that the costs associated with publishing can be a concern, and we strive to maintain transparency about our pricing structures.
Please note that while we are not the printers of the books, If there are any issues with the printing or any other service-related concerns, we are here to help. Please contact us at inquiries@authorsolutions.com, and we can address your concerns effectively.


Rated 5 out of 5 stars

A great service for authors

A great service for authors. Everyone I encountered was helpful and professional. I highly recommend them.
My book turned out beautifully.

Date of experience: 03 May 2024

Reply from AuthorHouse

Thank you so much for your positive review! We're delighted to hear that you found our service helpful and professional, and that you're pleased with how beautifully your book turned out. We strive to support our authors throughout the entire publishing process, and it's wonderful to know that we've met your expectations. We appreciate your high recommendation and hope to collaborate with you again in the future!


Rated 5 out of 5 stars

Review 2.0

Authorhouse hung with the process for over 8 years AND honored their original commitment without adding additional fees or headaches!

Date of experience: 11 May 2024

Reply from AuthorHouse

Thank you for your incredible review! We're delighted to hear that you had such a positive experience with AuthorHouse over the course of 8 years. Honoring our original commitment without adding extra fees or headaches is something we strive for, and we're glad we could meet your expectations. Your perseverance and trust in us are truly appreciated. If you need any further assistance or have future projects, we're here to help. Thank you for choosing Authorhouse!


Rated 2 out of 5 stars

I am very dissatisfied with my project

I am very dissatisfied with my project. It is a reflection of my artwork as a writer as well as the education of alterhouses editing skills. Overall it is 90% great but I want to assume I paid for a 100% greatness. Also I would like to mention I am just being aware of the issues on my project that was published through your establishment, because of the extreme late delivery of my free five copy's of my book. I would like to connect with author house and go over these issues. I would also like them to be corrected and reprinted.

Date of experience: 18 February 2024

Reply from AuthorHouse

We are sorry to hear you are dissatisfied. We would be happy to review the editor's work. We will call you today to see how we need to proceed. I looked at your cover and interior and love the design of both.


Rated 4 out of 5 stars

AuthorHouse was a very good choce.

AuthorHouse has done well through Covid crisis and like all companies has employment and employee problems. That said the beginning went quite easily, and the price was competitive. The end product was all that I could have expected. The middle was rough, but workable, and the staff was responsive.
Thank You

Date of experience: 05 October 2023


Rated 5 out of 5 stars

From start to finish everyone and…

From start to finish everyone and everything that Author House helped Paul Cabell self publish his first book 📖 was greatly appreciated. They were very informative and professional in
with handling everything that was needed to complete my book "God Is First & #1" for the Ministry. Paul highly recommend any up & coming new authors to use Author House Publishing for their books too. Thanks 😊.

Date of experience: 31 March 2023


Rated 1 out of 5 stars

Author house just wants your money

Author house only has interest in taking your money and they dont care if ur mentally unwell or wether u know what ur doing at all they made everything sound appealing and say ur novel will be successfull without knowing how successfull it will be they preyed on my every nerve with my story and i had 2 fight tooth and nail getting my money back and they still kept 60 quid of it if ur wanting to publish with these think twice before diving into something tht aint nice. Rilee hoi

Date of experience: 15 December 2023

Reply from AuthorHouse

We are sorry you feel this way. We could not publish your book due to privacy and libel issues. We withheld the amount per the contract for the review.


Rated 5 out of 5 stars

A Good beginning

This was a life time dream to have my story produced. Author house gave me a product that has made me looking forward to working with them on further projects. I am very technically handicap, and with my limited resources authorhouse a given me a product that could make my limited technical tools make for a better story. Using an android phone I believe Ive create a book that will receive recognition and respect. It shows how when Talent is combined with technical expertise Art can go to other levels of communication.

Date of experience: 16 November 2023


Rated 1 out of 5 stars

Author House are just a business who will take your last penny. They don't care!

What do you mean 'this time'? My so called publishing consultant is insincere, bullying and does not listen. They are supposedly publishing a book for me, and she put pressure on me to offer another one for publication. This second book was not even completed, but she wouldn't listen to what I was trying to tell her. She pushed me to pay half of a first payment. I caved in just to get her off my back, as she is very intimidating. I have since scrapped this second book. I informed them in writing, but they have just sent me-unsolicited, an instalment payment plan agreement which obviously I won't be signing! Authorhouse have been horrible to work with. Admittedly, I am not a'digitaI' person, and am 74 years old! This has been a stressful experience which I would never repeat, neither would I recommend them to anyone else looking to get published!

Date of experience: 27 February 2024

Reply from AuthorHouse

We are sorry to hear about your disappointment. This is definitely not the experience we aim to give our authors. We will refund the 2nd package. We have also put you on the do not call list so you will not be experiencing any further calls not directly related to the book you are publishing


Rated 3 out of 5 stars

Research elsewhere

The process is pretty much money upfront, sign papers, get upsold, then constantly having to follow up with them, while minimal effort to reach back out is given. Emails go unanswered. The "book cover" they create is from free stock images they can find online,I hired out on fiverr for my book cover design since they couldn't do it because "theres no free images like it". Its been a process. So far this is my experience hopefully once my book is out there itll get better, since im waiting in a queue....

Date of experience: 15 June 2023


Rated 5 out of 5 stars

I have self-published with AuthorHouse…

I have self-published with AuthorHouse four times. I think that alone is a strong testimonial of support. I scoured the internet for other publishers, read reviews, made phone calls, and gathered all pertinent information. AH comes out on top every time. Professional, timely responses to questions, and quality of the product, all winners! I am happy to recommend AH to any author who is thinking about self-publishing.

Date of experience: 26 February 2023


Rated 5 out of 5 stars

The people were so respectful

The people were so respectful, polite, and professional. I was shocked at how fast things went. My book was published in less than two weeks! And the cover was absolutely beautiful. What talented artists at Authorhouse. Wow! Authorhouse is the only Self Publisher I will use, The best!!

Date of experience: 29 November 2022


Rated 1 out of 5 stars

Hi everybody my name is Tami LYN I am… blind life matters! December 23-ish through present

Hi everybody my name is Tami LYN I am legally blind. I have written two books with author House, but this experience with my book what is Kwanzaa? Has been devastating. this book serves as a reference and resource guide however the mistake of putting the rough draft of my PREFACE in as my final manuscript has left me palmy with tears flowing of sadness. it has been a long journey from the incorrect spellings on the description page where you check out to having wrong covers and the first representative using her words. I am no hater, but being legally blind I depend upon the integrity of those I work with, collaborate and higher. I just cannot believe it I have been out here promoting the book on my 2 feet not computer savvy and this once I read this for myself I could’ve found it. Prayerfully this too shall pass you are so blessed to be able to see your own work and correct mistakes peace Tami LYN

Date of experience: 20 January 2024

Reply from AuthorHouse

We are sorry to hear about your disappointment. It appears there were some issues between us to get straightened out. We are investigating now. We will reach out to you in regards to changes in your book


Rated 5 out of 5 stars

The experience at Author House was…

The experience at Author House was amazing! They were very helpful and patient with me, very concerned about my needs and concerns. They knew exactly what I needed and the came through for me! If anyone is considering working with Author House, go for it! You will not be disappointed 😊

Date of experience: 29 September 2023


Rated 1 out of 5 stars

Author beware!!

I have been self-published through author house for 6 years now. The only calls I ever get is through the marketing department and I have never received the royalty payment even though I'm owed royalties. Every time I call to receive payment, there's always another excuse as to why it didn't go through. This company is a scam I highly highly advise against this company and PLEASE do your research!!!!!! Look at all the honest one-star reviews.

Date of experience: 28 August 2023


Rated 3 out of 5 stars

I dislike the fact that choosing my art…

I dislike the fact that choosing my art work illustration we're not completely used as I wanted and the length of time frame it took to finish the children book. I also dislike the price of a children's book. However someone else stepped in to help work on the book and it turned out okay, so I was in between liking and not liking. I still feel like I should have gotten refunded back some of my money. I been with author since 2006 and I know that they can do better. Thank you all.

Date of experience: 11 February 2024

Reply from AuthorHouse

I appreciate your feedback. We are sorry that you had some issues during production. I am glad they were worked out and that your book turned out so well. We hope you continue to be one of our authors. It is a great accomplishment that you have published 3 books with us. If there is anything you would like to discuss please contact us at inquiries@authorsolutions.com


Rated 5 out of 5 stars

I found the communication via emails & phone calls were excellent. The AuthorHouse team I was connecting with were polite, helpful & quick to respond to any queries I had. found the communication via

This is the first time I've engaged a publisher to have a book printed & published. I found the whole process far easier than I expected. The AuthorHouse team I was connecting with made the whole journey an enjoyable experience.

Date of experience: 01 January 2024

Reply from AuthorHouse

Thanks Stephen for the great review. Our team will be excited to read your review. They work hard to provide great customer service. So thanks again for taking the time to leave this review and we look forward to seeing you again.


Rated 5 out of 5 stars

AuthorHouse kept their word

AuthorHouse kept their word. I have now received my 5 free books for BINGHAM GATEWAY TO THE MAINE FOREST. AuthorHouse also published my first book PLEASANT RIDGE-THE WAY LIFE USED TO BE. I have been 100% happy with your company. "Honest as the day is long". I think you published the Pleasant Ridge in 2014 or 2015 and the company has never changed in customer support and help in all these years. THANK YOU FOR BEING AN HONEST AND EASY TO WORK WITH PUBLISHER. Bea Bridges June 13, 2023

Date of experience: 13 June 2023