Hobby Addicts Reviews

108  •  Excellent
TrustScore 5 out of 5

4.9

In the Hobby Store category

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Reviews4.9

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Rated 4 out of 5 stars

They get an A from me

Trustworthy TCG shop and they shipped my pre-order right on arrival. The one star ding was for the packing. My One Piece EB-01 was flush with the box with no protection. I will remain a customer for as long as they have items I want. Recommend.

Date of experience: May 03, 2024


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Rated 5 out of 5 stars

Shipped fast and made my order right!

5 Stars for sure. These guys shipped my order fast and well packaged. I ordered 3 different sets of sleeves and they doubled on one set and was missing another. They responded the following day and they made it right by shipping me the correct sleeves the same day and had me keep the extras. I look forward to purchasing and preordering from them in the future.

Date of experience: December 30, 2023



Rated 5 out of 5 stars

What a pleasant purchasing experience

What a pleasant purchasing experience. I was hesitant to make a purchase online after my bank account was compromised by ANOTHER site… reached out, and they got in communication with me suuuuuper quick and put my mind at ease. Have now bought from them multiple times and have had seamless transactions every time. Very knowledgeable, helpful, and honest! Thanks again!!!

Date of experience: April 01, 2023



Rated 5 out of 5 stars

Customer service was phenomenal!

The wrong item was initially shipped to me (honest mistake, was a Pokemon Binder Collection instead of the Poster Collection.) I emailed them to see about exchanging for the correct product. They responded within 30 minutes and said keep the item I received and they shipped out the correct item the next day. I was happy alone with the quick response but the follow up actions knocked it out of the park. Will definitely be shopping here in the future!

Date of experience: October 27, 2023


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Rated 5 out of 5 stars

Best Hobby store

Theyhave absoluteley everything in stock you need. They deliver so fast I wonder sometimes are they really all the way in California. The costomer service is FANTASTIC! Mike is friendly, truly cares about the customer and adds a personal touch that is extremely rare

Date of experience: August 25, 2023



Rated 5 out of 5 stars

Excellent service based on a package…

Excellent service based on a package that went missing through shipping. In less than 5 minutes, they called me about a order 7 months ago and fixed it right away.

It was quite a surprise, i wouldn't expect any shop to remedy a invoice that was from last year, but they did. Cody was awesome, and honestly, haven’t experienced that level of customer service for a while, if ever.

What a kind group, will be sure to order from them for future hobbies, As rare as it is, logistical mistakes do happen. Whats even rarer is a shop willing to go the extra mile for complete strangers. Shout out to Cody for helping me out on my missing box of Romance Dawn. Thanks a lot man.

Date of experience: June 28, 2023



Rated 5 out of 5 stars

Best Seller There Is

I've never had a better buying experience than I have here. I had a small problem with my order and they went above and beyond! Received what I was missing along with a TON of extras, these guys are the best there is! Thank you again for the amazing customer service and lightning fast response time!

Date of experience: August 05, 2023


Reply from Hobby Addicts

Hi Chase, glad to have made up for the mistake and thank you for the kind words!

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Rated 5 out of 5 stars

Great Experience

The staff reached out to offer a replacement for an out of stock item. Extremely professional and friendly and the prices are great. I really appreciate the military discount through GovX. Will do business with them in the future!

Date of experience: November 01, 2023



Rated 5 out of 5 stars

Customer service is impeccable

Customer service is impeccable. One of the items I ordered was incorrect so I reached out to them. In the end, they allowed me to keep the wrong item, shipped the right item and included something extra for my trouble in a timely fashion! I was thoroughly impressed and will order more from them in the future!

Date of experience: September 25, 2023



Rated 5 out of 5 stars

Awesome Suace

This has to be the easiest transaction that I have had thus far with gaming. Michael cares about me as a customer and is attentive in every way possible. I could not recommend this business enough!!

Date of experience: October 31, 2023



Rated 4 out of 5 stars

Action cards

Hi, this packet is a gift for my Grandson, so it's a little hard for me to gauge this item. I would have thought the item would have arrived a bit faster, thanks.

Date of experience: March 25, 2024


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Rated 5 out of 5 stars

Add Hobby Addicts to you list!

Hobby Addicts has been moved up the list of my go-to shops when I'm in need of finding parts and supplies for my 28th scale racing needs. Thanks all!

Date of experience: February 28, 2024



Rated 5 out of 5 stars

Was skeptical at first because the…

Was skeptical at first because the prices were too good to be true (compared to others' jacked up ones). Ordered on the weekend, it was shipped out Monday, I received it Tuesday. Everything was exactly what I ordered.

Date of experience: August 07, 2023


Reply from Hobby Addicts

Thank you very much for the review and the kind words!