408 total
Your staff are too rigid and unreasonable. They are also not available and you have to make several calls to have anything done and some requests are never fulfilled. Other than that, it is a great company to work with. Thanks.
Date of experience: December 21, 2022
IUniverse helped me create a book that I'm proud of. Their design team did an amazing job with my cover and interior pages. The turn around is quick and there is always there for someone to answer questions and assist. I'm VERY happy with the results and thankful for such a great company!
Date of experience: June 28, 2021
There is a proverb that says "Being patient is very difficult, but its fruits are sweeter than you can ever imagine "
My book "El Viaje De Una Vida " should be out earlier than the time that it was out, but my baby is born and I love everything about the job, the efforts that Iuniverse has put in it to make it one of their best products out there.
Thank you for a job well done and thank you for helping me on telling my story to the world in a third language.
Because of you now my novel is available everywhere on the planet in three languages, French, English and Spanish.
To the public, this is my love life story and for every story they should be a happy ending...
Please go read my story and help make it to the best seller list.
Iuniverse keep up the good work and continues to keep your customers happy.
Date of experience: July 04, 2022
iUniverse is a very professional outfit. They know what they are doing. They will get your book published. They will do everything you are willing to pay to promote it. Don't go into this with just a good manuscript. Better have a pocket full of cash, as well.
Date of experience: July 25, 2021
While everything was done well, efficiently, and professionally, there are two things I did not like. The first being editing being charged separately. For any future and aspiring authors who may write a lot may be hesitant to publish with iUniverse due the the high cost of editing. If editing needs to be charged separately, at least have a fixed rate so authors who may write half a million words such as myself may not find themselves in a tough financial situation. The second issue is not being told that my card was charged for a payment installment for marketing of the book. I had stated that I couldn't pay one month and that I would be given a month relief to not pay, but the following month, I was charged with no sign that I would be charged. No call, no email, nothing. 1,500 dollars is a significant amount of money to not have anyone say anything to the person paying.
Date of experience: November 09, 2022
I thank IUniverse for having so much patience with me! My book was a completely new idea turning my sketchbook into its own published piece and they did not fail in making it a one of a kind for my library. I’m beyond happy with the outcome and beyond pleased. I owe you all a huge thanks.
Date of experience: December 02, 2021
I’m in the process of taking legal action. Iuniverse is a scam, The company will not return calls,, emails or attempt to provide promised work after receiving payments in full. Do not use !
Date of experience: June 01, 2022
I paid thousands of dollars to have my book published and pay for additional books to sell myself. I received no help with marketing had to pay extra to include my book in book fairs and received no editing or cover design support. Paying to have my book included in a database for screenplays with a professional analysis of my book for adaptation to film, yet I am unable to secure a copy of this report/summary. Scam publishing company - I do not recommend.
Date of experience: October 08, 2022
iUniverse was almost completely wonderful to me. I put a lot of trust in them and paid a lot of money to get my first book published, and they delivered for sure. They really helped me understand the process of publishing and helped make my book even better than what it was initially. THANK YOU!
Date of experience: September 07, 2022
The book publishing experience at iUniverse was excellent and deserves five stars. I was extremely pleased with the finished product and the staff were all quite helpful and professional. However, what has frustrated me is ordering additional books - the inability to connect with someone who would take my order. This has put a damper on an otherwise great experience. The company needs to do better in servicing its customers on book purchases.
Date of experience: February 07, 2023
My experience with iUniverse was great. Other than the cost of publishing and staff turn over that I noticed during my book publishing process, iUniverse is a Publisher that I would recommend to a friend or family. They were committed to the job and they did their best to deliver on what they promised.
Date of experience: June 08, 2022
The project went smoothly and the product is excellent. Third time I produced a book with them and all have been highly satisfactory - despite significant price increase over the years.
Date of experience: August 01, 2022
Everything preproduction went great. I was extremely happy, then my book launched along with a very expensive marketing package and it went downhill fast. My book has been on sale for 2 months now and nothing that I paid for has gone live. I have no website, no scripted launch, no dates of when things will be ready, nothing. I don't have access to any of this either. I understand that there needs to be some self involved in self publishing, but getting sold the resources and not being able to use them is unacceptable. I couldn't imagine a more blundered launch. Really gives off a "take the money and run vibe"
Date of experience: February 04, 2021
iUniverse helped a great deal to get my first book published. The staff was friendly and knowledgeable, explaining each step. There were only a few problems they resolved quickly due to my ignorance of the process. I will most likely use them again for my next book.
Date of experience: August 31, 2022
Everything went great! I universe did a wonderful job with my novel. I would definitely go through their publishing again and recommend them to others as well. Thanks again.
Date of experience: April 20, 2022
I published my manuscript with Iuniverse. .....never again! After I paid $3600.00 and once they had money I was tossed from one so called “editor “ to another. There was no continuation of connection with same person. Each step of the way I had to explain over and over, same questions with no answers.....they only wanted more money. Phone calls rarely returned, people that I was dealing with....gone. I think some of the editors were 6th grade students!
Lee DeRoche
Author of Many Shades of Blue
Date of experience: January 07, 2021
My experience with iUniverse as a series of encounters with several highly professional teams. Each one handled the component of the process of publishing my book and offering an education of the process along the way. I was pleased with each team's service and very pleased with the finished product. I would recommend iUniverse to any new independent author.
Date of experience: June 30, 2021
Very professional from the start and after that. Virtually no problems, and any were dealt with immediately. Roll out was quicker than expected. Great job!
Date of experience: March 03, 2022
My publishing services contact (Samantha Anderson) was outstanding! She was responsive to all of my needs and communicated well. My check in coordinator (Renzo Cameron) was also outstanding.
I was disappointed by the lack of availability and response from my publishing consultant and marketing consultant after they sold and up-sold services to me. I am new to publishing and believed they would provide more guidance.
Overall, I was satisfied with the process and the end product - my first published book!
Date of experience: November 04, 2022
I'm writing a book. I have been speaking with Mae Genson. She offered me a package for $999. I was going to pay in three days, however I received some upsetting news from my doctor. I need to have test run . This cruel individual told me she was going to get pushback from her boss. I guess the hell with my life. My book is almost done and it getting published but not by this person. She said she was disappointed well so am I in her
Date of experience: June 20, 2022
