408 total
The copy editing was of marginal quality. The editorial review was a surface look which made it useless. The advertising campaigns were oversold and under performing. The website does not provide me any control except a blog it takes weeks of repeated requests to get a review paced on it. In short, I wasted several thousand dollars that I cannot afford.
Date of experience: June 28, 2023
Multiple balls were dropped during this process. The books did finally come out, but with errors and issues, and it took much longer than I was led to believe. Also, I wish that I had been told up front that many of the publishing processes and services were being done by workers in another country where English is not the native language.
Communication was lacking throughout the entire process.
Date of experience: June 14, 2021
The final product is fine. But there were lots of communication issues with the people in charge of my project. Not everyone, but some of them did not respond to my emails. In fact one of them still has not responded to sending me the book that came with my re-submission. I don't like to leave a negative review, but this became too much this time. I am giving an average review for this reason. I almost chose poor but that would not be fair to the other people that did a great job communicating an tending to my requests.
Date of experience: October 26, 2021
I enjoyed my time working with iUniverse. They were patient on their end and helped out at any given moment they could. Everyone I was in contact with acted professional and gave the best insights on my novel. I would recommend to others in hopes of publishing!
Date of experience: July 16, 2022
I am Billy Bedford author of recently published book 📕 Comfort and strength in the time of need through Iuniverse publishing. I have already recommended Iuniverse to aspiring authors that asked me for how and who to go to in order to publish their writing ✍️. I recommend them Iuniverse hands down!!
Date of experience: April 25, 2022
I recently published my 9th novel, the first with iUniverse. The customer service and care I received was excellent from start to finish. The representatives I worked with throughout the process were always ready to assist, to answer my questions, and to help in any way they could. I am working on my 10th novel. I will definitely publish this book with iUniverse.
Date of experience: April 02, 2021
I found out after the fact that other self publishing companies have much better royalties with package prices about the same. This was very disappointing news. I feel as if I will have to sell thousands of books to see any real monetary gain
Date of experience: September 06, 2022
This company helped me from start to finish with every aspect of publishing my memoir. They were prompt, ahead of schedules, and very pleasant to work with. I placed an order for 17 boxes of books myself, and so far I've received all but one - it is on the way. This company exceeded my expectations.
Date of experience: November 15, 2022
I am a first time writer. Many things I did not know about the entire process. IUNIVERSE helped me through every step of the way without making me feel guilty for asking too many questions or getting impatient with me for getting “the next step” accomplished. They were very thorough and I felt it was MY project.
Date of experience: August 28, 2022
Manuscript# 818868. I trust Inverse to do the right thing, so far I am satisfied. I am almost there, I hope that Iuniverse publishing company will help me get there with no problem.
Thank you very much.
Sincerely,
Marie S. Cassagnol
Date of experience: September 05, 2021
I have published 4 science and high technology books with iUniverse Inc. since 2009 to 2021.
1. I am very happy to make cooperation with iUniverse people, not only their capability of editor but also their responsibility and work enthusiasm.
2.The quality of the books are excellent not only the cover but also the content of all of the books.
3. The marketing of the books are very succeed, a lot of other publishing companies called me and e-mailed me to ask me republished "PLL" and "Advanced optical fiber communications and quantum communications" with them. And I refused all of their request and I confirm I only publish my books with iUniverse Inc., no more.
Date of experience: August 03, 2021
The representative that worked with me was amazing. I rated iUniverse with four stars because the communication with others could have been better. I must say that everyone was very nice but I value being heard and some people didn’t pay attention to detail which added time to the process. My project was finished early but I also came with a nearly finished project so I expected iUniverse to have very little work to do. I am happy with my final project. I published two children’s books with iUniverse simultaneously. Overall I am pleased with the production process. The books I received are beautiful. The partnership from this point remains to be experienced so I am unable to comment on sales or marketing assistance.
Date of experience: April 18, 2021
Bad customer service, but if you do any business with them you will never stop getting calls. In 2001, we published a book with them and they did a horrible job. But for the next 22 years (and ongoing) they continue to call weekly. Asking to be taken off the list does no good.
The author of the book (our editorial director) died in 2019. They continue to call and ask for him. When I explained that he has died, they try to sell me on memorial editions of his book. I tell them to leave me alone, but they don't, and they are relentless. Stay away from these people.
Date of experience: September 25, 2023
Iuniverse Publishing Company are out of Indiana. They would call me every month to check up on me and reassured me that the money I spent would be well worth it--- they reeled me in like a fish!!! In March, 2023 I gave them the go ahead to publish my book. However, I was having a difficult time in communicating with them. I decided to cancel within the 90 day window. Instead of reimbursing the correct amount (taking out $150, they took out another $400 due to the MANUSCRIPT BEING DENIED!!! They were only supposed to assess a $150 fee or 10%, according to their Termination Agreement!
DO NOT GO TO IUNIVERSE PUBLISHING!! When you call or email them for advice, good luck!
Date of experience: May 02, 2023
I prepaid for a book package - and things changed in my life. Over ten years later iUniverse was here and ready to put my book on the market - as is. And for that I am grateful. iUniverse allowed having my book published - with visible mistakes to be published - simply because I could not afford the $3000.000 to $10,000.00 to editing and marketing iUniverse charges for their services. This company is friendly enough, and you certainly get a chance to meet a lot of the salesmen and women work for iUniverse. I was surprised to discover you rarely talk to the same person twice with company. You do not get a chance to develop a friendship with anyone, but everyone is friendly in this company. They are all pleasant men and ladies, and seem to are good sales people and they encourage customers to buy other services available in iUniverse. I am satisfied with the work they did for my book.
Date of experience: September 14, 2023
Well I like how professional and courteous the staff has been. I really like how the cover for the book looks like. Looking forward to see what magic the marketing department can do. Overall I had a nice experience. 😊
Date of experience: March 15, 2023
iUniverse did a nice job putting my book together. The interior was well done in a professional manner. The graphics designer did a great job putting together the images I wanted. And the cover was nicely done with a high-gloss finish. However, I had requested a matte finish from the very beginning and was misinformed that I would, but still got the glossy finish. I was very disappointed about that. I think that everyone on board should know what is offered before offering an author a choice. Also, it would be great to have a cover choice of either a matte or glossy finish. Nonetheless, the cover looks professional.
Date of experience: July 26, 2021
Overall, I would give my working experience with iUniverse three stars. The company is helpful when I call them, but falls short when it comes to answering emails and texts. They are very big on selling me more marketing tools for thousands of dollars when I have already paid thousands to get my book self-published. I really thought they would do more in marketing it. That is disappointing.
Date of experience: November 14, 2022
I published my first book with iuniverse and had an awesome experience from start to finish. The teams were very helpful with the process and provided support whenever it was needed. I highly recommend iuniverse for anyone thinking of writing and self- publishing for the first time.
Date of experience: June 30, 2021
No timeline provided for marketing packages and my expectation was that it would be in work as soon as I paid. 4 months later there is no information, no marketing materials and no one will take my calls or respond by email
Date of experience: July 29, 2023
