Palmetto Publishing Reviews

430  Excellent
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I went in skeptical as usual

I went in skeptical as usual. Chelsea and Chloe both kept me more than reassured and more than optimistic about my decision to move forward. I’m one of those who will only take time to write a review if I have something to complain about. However, I couldn’t wait for the opportunity to write something positive about my publishing team. I encourage anyone considering venturing out on a writing journey, to give Palmetto the reigns. Again, thank you to my publishing team.

Date of experience: May 21, 2024


Rated 4 out of 5 stars

Does Not Disappoint!

This was my first foray into writing a book and having it published. I did my research, I read reviews and I ultimately chose Palmetto Publishing based on the research I did as well as the recommendation of friends who had previously used their services. I can most assuredly say Palmetto did not disappoint!

I worked with Aaron Brewer and Weston Richards. Since I’ve not done this before, I didn’t really know what to expect. Both Aaron’s and Weston’s guidance throughout this process proved to be invaluable to me. From the initial telephonic meeting to cover design to interior formatting/edits and launch, they were responsive and patient with all of my questions and concerns.

A quick example: My cover design was barely an idea when I presented it. Weston quickly sent back a couple proof options - one of which was EXACTLY what was in my head. It’s like he could see my thoughts.

If you’re looking for a publisher, please do not hesitate to utilize Palmetto’s services. You’ll be very glad you did.

Date of experience: May 16, 2024


Rated 5 out of 5 stars

Cactus Clyde

I had a great experience with Palmetto Publishing! Both Nick and Sara helped me tremendously when publishing my first children’s book, “Cactus Clyde’s Warm Embrace”. They assisted me with all my questions and concerns, and made the process a breeze. Overall a great experience for a first time author.

Date of experience: May 20, 2024


Rated 5 out of 5 stars

Palmetto Publishing was truly amazing! …

Palmetto Publishing was truly amazing!!!

I felt they were more concerned with my book being exactly what I dreamed of it being and with it being “perfect” in my eyes than with $. They did not nickel and dime me. It was such a wonderful, loving experience for me. They explained everything to me very well and they worked and reworked everything until I was happy with the outcome. I would definitely choose Palmetto Publishing again and in fact I look forward to working with them in the future 😊

Date of experience: May 14, 2024


Rated 5 out of 5 stars

Excellent service

I received excellent service. The staff showed great attention to every detail we discussed.
My questions were answered in detail. I found them to be a honest, dedicated group of professionals.

Date of experience: May 07, 2024


Rated 5 out of 5 stars

Communication team in your corner

Communication! Every step of the way, the team at Palmetto are with you. Whether it be the editing process or printing or final product, the team keeps you up to date on it all. Easy to work with to make your dream come true.

Date of experience: May 01, 2024


Rated 5 out of 5 stars

Love the à la carte options

Love the à la carte options. What I need more that anything— advice and formatting for a children’s fiction book with a ton of illustrations.

What impressed me most was the cordial, courteous attitude and incredible accessibility. Troy and Kristin ALWAYS responded nearly instantly and returned my calls, without exception, as schedule.

They worked with me tirelessly, and I love the result. I would recommend without hesitation.

Date of experience: March 10, 2024


Rated 5 out of 5 stars

Palmetto was so great with a first time…

Palmetto was so great with a first time author. The staff helped me each step of the way in a productive and professional manner. I would highly recommend Palmetto to anyone that wants to publish a book.

Date of experience: May 01, 2024


Rated 5 out of 5 stars

Happy Author with Palmetto Publishing

I couldn’t have been happier with my experience at Palmetto Publishing. Alexandra, my project manager, guided me through the entire process answering my questions promptly and always available for a phone call. Since I am a first-time author, I so appreciated her patience when needing help using the Chicago Manual of Style! Nicole Jock was a gem explaining how the book is marketed and distributed. I would highly recommend Palmetto Publishing for your publishing needs.

Date of experience: May 01, 2024


Rated 5 out of 5 stars

Smooth, simple and professional!

Palmetto made the whole process seamless from start to finish. The lead consultant thoroughly explained the process and all the steps that would be in place from start to finish. The project coordinator worked with me through every step of the process. The only disappointment I found was with the cover design. Outside of that, everything was a smooth, successful process.

Date of experience: March 08, 2024


Rated 5 out of 5 stars

Gerat self-publishing experience

From the initial contact, through the publishing process, my Palmetto team listened and guided a correct path. They were very professional and honest with me throughout the project. Very straight forward with no hidden fees. I highly recommend Palmetto for self-publishing authors!

Date of experience: April 26, 2024


Rated 5 out of 5 stars

Palmetto Publishing, best hands down!

Palmetto Publishing has been truly not just a well trusted company but it became family. Working with certain ones, new and old, for another year has been great! Always on time, professional, courteous, fun, and definitely sweet. As long as I'm writing books, Palmetto Publishing will always be the one I will go to right off back. Referring others to Palmetto Publishing, the outcome is the same thing. We all love Palmetto Publishing. Big shout out to Nicole, Nicholas, Sophia, Sandra, their boss and Katie! Love you guys! See you next year!

Date of experience: April 05, 2024


Rated 5 out of 5 stars

Process was almost too smooth

I enjoyed working with Allison and Chloe because they pay very close attention to detail and answered all my questions promptly. My book cover was almost like I had envisioned it prior to seeing it that it was eerie. Katie's editing went smoothly and she had left a very detailed editors note that proved she not only edited my transcript, she read it. My descriptions were worded exactly how I presented it. Page layout was great. Chloe explained everything in the process in great detail, never let me wait too long without an update of the process steps. If I write another book, I'm emailing Allison and Chloe directly to sign up. It's not that I won't work with anyone else, I just don't want to work with anyone else. Customer service was outstanding! I haven't seen the book in printed form yet but I'm positive that will be outstanding as well. I can't see either Allison or Chloe let anything slip by that wasn't first rate.

Date of experience: April 23, 2024


Rated 5 out of 5 stars

The whole team at palmetto was very…

The whole team at palmetto was very Knowledgeable on any questions that I had, my project manager Tony was very fast to respond which helped me feel comfortable with the whole process. Thanks again!

Date of experience: April 26, 2024


Rated 5 out of 5 stars

Palmetto Publishing was wonderful to…

Palmetto Publishing was wonderful to work with in creating my book ‘AUsome Folks I’ve Met’. The company is highly professional and did everything they promised to do throughout the entire publishing process.As the production occurred they sought my approval to make sure everything was to my satisfaction each step of the way.The end result was exactly as I had envisioned.Roy, Alexandra, and team were great to work with.I highly recommend Palmetto Publishing to any aspiring authors!

Date of experience: April 08, 2024


Rated 5 out of 5 stars

Here I am writing a second review for…

Here I am writing a second review for Palmetto Publishing. Today I received my paperbacks I will sell at book signing events. The cover image is perfect, the margins are great, the quality of the paper is wonderful to touch; very smooth and white. The book was organized and printed exactly as I had laid it out; just what I asked for. I'm sitting here this evening amazed that all my efforts and time has paid off. The look and feel of the books are of fantastic quality. I think my friends that have look awaited the arrival of my book will gladly want to have a copy. Now, I'm waiting on the hard cover I ordered for myself. Bravo, Palmetto.

Date of experience: April 21, 2024


Rated 2 out of 5 stars

I turned to Palmetto Publishing for…marketing only to be told that "The Market is Saturated."

I turned to Palmetto Publishing for marketing reasons. The cost was several thousand to print, market and advertise my book. My book was well received by reviewers. When the process was over with dismal sales, I was told "The market for books is saturated." My first quarterly royalty was $11.89. Do not work with this company unless you have a lot of money to spend and don't need much return on your book.

Date of experience: April 13, 2024

Reply from Palmetto Publishing

We are sorry to hear that you are unhappy with the performance of your book. We try our best to set authors’ expectations from the beginning that it is extremely difficult to make a book a success in terms of overall sales. Millions of books are published every year and to stand out from the crowd it requires a cohesive and ongoing marketing strategy, a lot of persistence and some luck. The advice you give in your review is 100% correct, no one should publish a book with expectations that it will be a money-making endeavor. Please feel free to call me directly at 843-640-0718 and I would be happy to discuss further and hopefully can provide you with some marketing advice to help sell more books. We strive to make our authors happy and make sure we meet their expectations and also try to set the appropriate ones around your success and how you define that. We look forward to speaking and hopefully working to meet your expectations.


Rated 5 out of 5 stars

This is my first attempt at writing a…

This is my first attempt at writing a book, and if this is what it feels like to go through the process , there will be many more books. The customer service and attention to detail is impeccable. I could literally write a book on just how wonderful the experience was with Palmetto publishing. I hope to have a longtime relationship with Palmetto. Thanks Eleazar

Date of experience: April 12, 2024