SecondSale Reviews

72,899  Excellent
TrustScore 4.5 out of 5

4.4

In the Book Store category

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Reviews4.4

72,899 total


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Rated 1 out of 5 stars

Horrible customer experience

Ordered 5 books from this company back in April of this year. I waited almost 2 1/2 weeks and they never came. I emailed the company to check the status of my order which was going from Illinois to South Carolina and was told that it takes at least 15-20 business days for books to arrive by ground. I never received my package, and got an email from the company stating that my entire purchase had been refunded, and I never cancelled the delivery. Be very cautious of this company. Business practices are shady at best. Find another option… Do Not Buy Here!!!!

Date of experience: April 23, 2024


Rated 5 out of 5 stars

I have ordered several books from…

I have ordered several books from second sale and I have received them all one time they did not arrive to where I sent them but they were quick to refund my money after I contacted them. I will definitely be buying more books from here

Date of experience: April 30, 2024


Rated 1 out of 5 stars

Horrible Customer Service

I will never order from SecondSale again. I ordered four Pop-up Peekaboo Unicorn books that were listed in "Good" condition. I give these books away as part of a toy program. The books were sent to me with the heads of the unicorns torn off. I sent pictures to customer service and all I got back was that I was out of window for a return. They could have cared less that the books should have been thrown away by SecondSale let alone sold as in "good" condition. Talk about giving a nightmare to a child who loves unicorns!

Date of experience: April 22, 2024


Rated 5 out of 5 stars

My go to book resource

I love having connections for good quality items at great prices…I’ve got a firewood guy, a soap guy, etc…and Second Sale is my book guy!!! lol. Initially found them on eBay but i’ve been using them for years. Always accurate item descriptions, great variety, fast shipping, and unbeatable prices. Have sent idk how many people to Second Sale for their book needs.

Date of experience: April 26, 2024


Rated 5 out of 5 stars

Lots of titles and amazing delivery

I quickly found the titles I was looking for on your site and found it quick and convenient to order. The prices for these books were very good, free shipping, and the shipping was faster than I expected.
The books were in great shape, one was virtually new, and others were only slightly used. I will use SecondSale again and tell others about it.

Date of experience: April 30, 2024


Rated 5 out of 5 stars

on line shopping was a breeze

on line shopping was a breeze, books were shipped in a timely manner and well packaged, books all seem to be in good condition although I've only read 3 so far.

Date of experience: April 17, 2024


Rated 5 out of 5 stars

The books arrived in very good…

The books arrived in very good condition. Everything received was as ordered. The timeliness of arrivial was appreciated. The books were sent in two packages so that all would arrive in their best condition.

Date of experience: April 26, 2024


Rated 5 out of 5 stars

Better Than Advertised

I always get books and movies that are better than advertised. The selection is great and I know I can trust that I will receive my purchases.

Date of experience: May 02, 2024


Rated 5 out of 5 stars

I am grateful for my recent experience

I am grateful for my recent experience. There was a miscommunication concerning the 2nd book in my order, but it was resolved. I would buy from them again and appreciate their selection of books.

Date of experience: May 01, 2024


Rated 5 out of 5 stars

Website is very easy to navigate

Website is very easy to navigate! When I am looking for specific authors/books, it's so easy to find! I didn't realize one of the books I bought was the first in a trilogy, but easily found the other two books on my next purchase! Prices fantastic, deliveries on time! Love this site!

Date of experience: April 28, 2024


Rated 5 out of 5 stars

Excellent descriptions of the…

Excellent descriptions of the conditions of the books I ordered. Also they kept me up to date on when the books would arrive to me. I appreciated the great communications as my books were shipped in 2 shipments. Last but not least was the great prices I got on the books I purchased.

Date of experience: April 28, 2024


Rated 5 out of 5 stars

At first the site was a little…

At first the site was a little overwhelming because of the amount of books. I finally just had to stop looking and just look for the book I was looking for in the first place. The shipping was very fast and I received my books in a timely fashion.

Date of experience: April 30, 2024


Rated 5 out of 5 stars

Best hidden jem for books the old…

Best hidden jem for books the old fashioned way ! The prices very reasonable and shipping was quick. I found more books on my subject than I expected. I shall return ʘ⁠‿⁠ʘ

Date of experience: April 23, 2024


Rated 5 out of 5 stars

The communication about my order is…

The communication about my order is excellent and then I got a friendly email with my second order. The website is very easy to navigate and just the whole process was easy and great. I will definitely buy more books in the near future.

Date of experience: April 22, 2024


Rated 5 out of 5 stars

Great selection of books!

Love this site! Great collection of books, promos and free shipping. Even when I had a problem with a shipment it was handled without questions and FAST. I tell everyone about this site.

Date of experience: April 24, 2024


Rated 5 out of 5 stars

Terrific!

Terrific! Transactions are a breeze with SecondSale. I'm always so pleased when I find the book I'm looking for at SecondSale because I know the price will be great and delivery will go well. Thanks!

Date of experience: April 28, 2024