Story Bug Reviews

2,750  Excellent
TrustScore 5 out of 5

4.9

In the Childrens Book Store category

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Reviews4.9

2,750 total


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Rated 5 out of 5 stars

Question

Can anybody tell me how to include my children's names in this story for fathers day. I made the purchase yesterday and I realize based on these amazing reviews that the kids names can be included however I didn't see that as an option. I need help please. Thank you in advance. I've read nothing but positive reviews I hope they can fix this before they create the story. Thank you

Date of experience: May 29, 2024


Rated 5 out of 5 stars

CSR - Helpful and Understanding

My book was delivered to the wrong address. I reached out and the Story Bug CSR said they'd make it right. I caught up with my post carrier and he remembered a box that went into another lockbox so he checked and it was a digit off so was here all the time, but in the wrong box. It is an adorable book all personalized for my 4 year old grandson's birthday. Happy with purchase.

Date of experience: May 14, 2024


Rated 4 out of 5 stars

Quality less than I expected…

I wish the book was a little better quality, the corners were a little damaged when I received it and you can see the stitching that is holding the pages together, it looks like the pages will easily rip out. The book also doesn’t lay totally flat. It did get to me quickly and it was easy to customize characters.

Date of experience: May 29, 2024

Reply from Story Bug

Hi T.
Thank you for your feedback. Please send through a photo of the issue to support@storybug.com so we can assist you further.
Regards,
Jane


Rated 5 out of 5 stars

Beautiful Book

Beautiful book! Love the vibrant colors and the choices to make the avatar look like the person. We need more choice of hairs especially for babies. Thanks for the lovely book!

Date of experience: May 15, 2024


Rated 5 out of 5 stars

I absolutely love this book.

I absolutely love this book.
It's great that you personalise it with characters and make it more special.
I think it's a lovely idea all the children to be involved in the book.
The personalisations in the book were quick and easy to do.
Delivery was quick.
5 and of 5 stars.

Date of experience: May 13, 2024


Rated 5 out of 5 stars

I received my order very quickly after…

I received my order very quickly after I ordered. The book is beautiful maid, very colourful and bright. My 7 month old daughter loved having her daddy read it to her. Will be a lovely book for them both to cherish as she grows.

Date of experience: May 13, 2024


Rated 5 out of 5 stars

LOVED THE BOOK

LOVED THE BOOK! It was so adorable, and my husband loved it. The characters looked just like my husband and daughter. I will definitely be ordering another book in the future. Shipping wasn’t too long either, it was here within a week.

Date of experience: May 09, 2024


Rated 5 out of 5 stars

Great quality and shipping time

I ordered a custom book for my 6 year old nephew, I was worried that it would not come in on time for his birthday party since it was only 2 weeks away. Not only was it delivered with time to spare, the quality was excellent! I was so impressed, I ordered all of my nieces and nephews books for their birthdays!

Date of experience: May 03, 2024


Rated 5 out of 5 stars

Loved the book my son and I ordered for…

Loved the book my son and I ordered for my husband! Its reasonable, the quality is amazing and it was delivered pretty fast! I must say it also made my hubby emotional when he was going through it and he even said that it's the best gift he's ever had! I would definitely order more!

Date of experience: May 09, 2024


Rated 5 out of 5 stars

Amazing product

I ordered two 1st Birthday books, one for my son and the other for my friend’s son’s birthday, they came out amazing and fast easy shipping! Thank you so much the boys loved them!

Date of experience: May 03, 2024


Rated 4 out of 5 stars

This was so easy to do

This was so easy to do. The selections were realistic. Making the story and seeing the preview of it before the purchase was wonderful.

Date of experience: May 08, 2024


Rated 5 out of 5 stars

Great customer support!

Great customer support with this company! My 4 yr old grandson loves his new book “Ben the Superhero”. We plan to next order one for our 18 month old Granddaughter
She’ll love it!

Date of experience: May 07, 2024


Rated 5 out of 5 stars

My great gson loved his book.

My great grandson loved the book. His name was right on the front of book. When reading the story his name is inserted into the story through out the entire book. Great story as well. Colorful pictures. He loves monster trucks. This was a wonderful addition to his books.

Date of experience: May 08, 2024


Rated 5 out of 5 stars

A mistake was made with the spelling on…

A mistake was made with the spelling on my book and customer service issued me a new book free of charge. Only had to pay for shipping this is excellent customer service. Will recommend them to anyone that needs a customized book in the future

Date of experience: May 02, 2024