DPD UK Reviews

1,659,863  Excellent
TrustScore 4.5 out of 5

4.5

In the Courier Service category

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Reviews4.5

1,659,863 total


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Rated 5 out of 5 stars

Above and beyond

My delivery driver Ben, is back! He's such a friendly, cheerful, helpful man no matter what the weather or how heavy my parcel is he'll lift it up the step for me as he knows I have a bad back and always makes sure I get my delivery safely inside. He's a real asset to DPD

Date of experience: May 30, 2024


Rated 3 out of 5 stars

Delivery was exactly on time (with an…

Delivery was exactly on time (with an alternative address for delivery). Unfortunately, i was just leaving home when the driver arrived, cutting the corner into our close at speed, nearly hitting my car. (A high hedge would have obscured her view). After delivery, she tailgated me all the way out of our neighbourhood. She didn't seem to appreciate that I was driving within the speed limit.

Date of experience: May 30, 2024


Rated 5 out of 5 stars

Robert is a credit to DPD👍…

Robert is a credit to DPD👍 He is always on time, polite, friendly and helpful. He is respectful of property and very smart!
It’s a pity others can’t take a leaf out of his book🙄😂
Great delivery service DPD🥳 as always! Thanks🙂

Date of experience: May 30, 2024


Rated 5 out of 5 stars

DPD great delivery service !

I received a message to say my parcel would arrive this morning and roughly what time . I saw the van outside my house and the delivery chap was already at my door. It was a 16 k parcel and Demitri lifted it in so that I could close the door . Very quickly done.

Date of experience: May 30, 2024


Rated 5 out of 5 stars

Exellent

Exellent service kept me informed from start to delivery day got time of delivery and was spot on time thank you

Date of experience: May 30, 2024


Rated 1 out of 5 stars

Disgusting service.

Disgusting service.
Driver dropped a parcel containing fragile items over a 6 ft fence and surprise surprise the contents was damaged. All caught on CCTV.

Also said the item was signed for by the resident, which was not the case as I was not home at the time.

For a premium courier this service is incredibly disappointing and I will seriously question using them moving forward.

Date of experience: May 30, 2024


Rated 5 out of 5 stars

DPD performed well.

The regular updates on the delivery were very useful and the delivery/driver, Adam (?), was excellent. Courteous and friendly - a great ambassador for DPD a recent poor experience.

Date of experience: May 29, 2024


Rated 1 out of 5 stars

Horrible blatant lying company!

Horrible blatant lying company!!I have been waiting several days for my parcel that i needed for today when it was meant to deliver. Ofc only dpd could ruin my whole day as i stayed home all day tracking it and didn't spot the driver once and they should have just put the parcel in my mailbox anyway! And they hit u with ‘we missed you’ absolute blatant liars ffs i hate this company ruined my whole day i am enraged

Date of experience: May 30, 2024


Rated 5 out of 5 stars

DPD delivery

Received order on time was kept up to date with delivery and the driver Naeem was very polite.

Date of experience: May 30, 2024


Rated 5 out of 5 stars

Thank you!

Delivery was on time stated in a text, polite courier, DPD is great as usual.

Date of experience: May 30, 2024