Evri Reviews

a very great service with a very nice delivery gentle man who we wish to know his name as he is unlimited nice and always makes sure to secure our items. we are so lucky to have him delivering to our area. thank you so much Evri for having such a great gentle man. and we all hope he will stay covering our area.

Date of experience: May 22, 2024

I thank everyone at Ervi for working together. And The delivery Lad for getting my parcels made up for delivery. I also thank the delivery Driver for delivering my order on date and time given. We'll done to each and every one of you at Evri. JN

Date of experience: May 24, 2024

I had a message to say the delivery would be rescheduled to the next day, but it came at the specified time anyway. Other than that delivery was good. Only issue I have is evri still has 5 packages to delivery to me and I've had no indication they are going to be delivered even though you've had the packages for about 5 days?

Date of experience: May 24, 2024

Never had an issue with any of my deliveries from Evri, they always show up on time and I get regular updates on the status of my package.
Their drop off points are very convenient for any returns also.
Always a positive experience :)

Date of experience: May 25, 2024

Another 'new' delivery guy. I have a doorbell, but he knocked. I am disabled so if you press my doorbell it tells you that it might take me a few extra minutes to answer the door. But he didn't use the doorbell but knocked very loudly several times. When I opened the door he threw me the parcel and left.

Date of experience: May 27, 2024

Once again I'm having problems with my delivery. Apparently parcel was out for delivery on 25th may. Didn't arrive! Had email to say there will be an update on Monday 27th and parcel will be delivered on the next working day. Still waiting for parcel and tracking hasn't updated since Saturday. I honestly don't know why companies use evri, this is the 4th issue I've had in the last 2 months! I'm not really sure why I bother with reviews cos evri just reply with the usual..every parcel is important to us....blah blah! Think that's why they're called evri as evri time I order something it either doesn't arrive or I have to chase it! Useless company!

Date of experience: May 28, 2024

I've always had good service from Evri and cannot fault them in any way. They keep me updated by email regarding my parcels and expected delivery time and the delivery driver is always pleasant friendly and helpful.

Date of experience: May 25, 2024

As usual all our items arrived promptly, safely, and adhering to quality, and of course price. Thank you for a most pleasant shopping experience

Date of experience: May 24, 2024

He keeps leaving it on the door step on a busy street anyone could steal it we have a neighbour on ground floor who would take it in use them please

Date of experience: May 25, 2024

Our local Evri delivery man is great. Always leaves somewhere safe fir me when I'm not around.

Date of experience: May 26, 2024

Cheerful and friendly service from our delivery lady - even when our wee dog was out barking at her. 😄👍

Date of experience: May 28, 2024

The service provided by the company is excellent. The goods arrive on time. And actually I have no adverse comments to make. Keep up the good work

Date of experience: May 24, 2024

Delivery was on time stated and very efficiently by you courier as always. Many thanks 👍🙏 co

Date of experience: May 24, 2024

He followed instructions and left parcel in the correct place and delivered it to the write door. Happy with the service.

Date of experience: May 25, 2024

Matthew is always pleasant and friendly. Comes to us regularly. He's a credit to your company

Date of experience: May 25, 2024

Andy is so efficient and helpful plus he always has a smile. Makes such a difference.

Date of experience: May 19, 2024

He never knocks to let you know he’s delivered a parcel. Good job our parcel box is watertight!

Date of experience: May 27, 2024

They communicate to see what you want to do with your parcel if you're not home.

Date of experience: May 23, 2024

I write this review through procrastination.

The earliest date I can mark my experience taking place is 29/05/2023, but it began in 2018 and persists to this day.

I'd ordered an item from Amazon with next day delivery. I was of course horrified when I saw that Herm, sorry 'Evri' had been assigned to fulfil the matter.

With fingers crossed I checked the tracking page the next morning. Everything was good to go and my parcel was supposedly en route. I was relaxed.

At around 15:00 I wasn't exactly worried about the item, but I thought I'd check its status anyway, just out of curiosity.

"There has been an issue delivering your item. It will be with you within 24 hours." Slightly paraphrased as it was nearly six years ago but words to that effect.

I know Hermes so I just ordered the item again from Amazon and luckily was assigned a different organisation for the repeat. Amazon refunded me for this one immediately and only one day of my life was left unfulfilled. I did check the tracking page in maybe 2022 and it still said "it will be with you within 24 hours." I've lost the link now but it would be great if I could revisit it.

I would genuinely love to know what happened to that AMD processor. A documented story of its life from leaving an AMD factory in the far east, to it finally being lost/stolen/destroyed by Hermes would be a fascinating read.

Date of experience: May 29, 2023

Normally do not have too many issues with delivery, but I bought a car part on line that I needed urgently, and as quick as possible, and paid for express delivery for delivery date 11 May. Evri sent a message saying it was running late for expected delivery 11 May, then chose to deliver the item on the 13 May instead.
When I tried to phone the customer service number on these two dates, there were no humans to talk to, just a pathetic auto message of false information.
There have been a few delayed deliveries from Evri, but as they are standard deliveries, I'm not too bothered. However, when an express delivery is paid for, and Evri are aware (as per their original messages on the 11 May delivery slot), what gives this courier company the right to deliver when it suits them?

Date of experience: May 11, 2024