Billy

Kellogg's WAS a good company but not any more. They keep "shrink-flationing" their products by putting less in the package. Pringles is now 4.8 ounces, down from over 6 ounces, then 5.5 ounces, now 10% even less than that. Their cereals, too. And more. Always look at the net weight, record it, and check it again whenever you buy. It's not illegal to put less in the package if they include the net weight, but in my opinion it's unethical to keep doing this. Obviously, Kellogg's is all about the money and not about the customer. But the customer has the last laugh by not buying. Kellogg's must be in financial trouble to have to keep reducing the contents of the packages. Many Pringles are also broken in the package, and they do not taste as good as they used to (probably are using inferior ingredients to save more money and give the consumer even less value). Kick out the current management and let's get some people in there who understand that if you take care of the customer, the customer takes care of you. And if Kellogg's doesn't, then the customer should not buy Kellogg's products.

Date of experience: February 13, 2023

Cox is the...worst...company I have ever encountered, and that's saying a lot. It's actually not a company, but a scam set up to cheat you and deny you what you pay for. How and why are they still in business??? I was sold defective merchandise that their own techs confirmed, they gave me a difficult time, and I filed complaints with the FCC and Attorney General in my state which I recommend you all do if Cox gives you a hard time. They must reply to these, and their responses are laughable thinking they can put one over on these and other agencies, plus the customers who filed them and are smarter than Cox. No, Cox is not the smartest person in the room, but the dumbest with no ethics. Cox only cares about your money, not you, nor the "service" they provide to you, and their "escalations team" - a total sham - is there to protect the company from your legitimate complaints. Go to the feds and file a complaint, plus online to warn others. Do not buy anything from Cox because all they are selling is a bunch of bull. Search them online and notice their big (il)legal problems leading to class action suits and more. Avoid this company or whatever "it" is.

Date of experience: November 11, 2022

Panera needs to take Inventory Management 101 class. They run out of items such as bagels mid-day and do not make any more until the next day. They DO have the capability to make more mid-day but several stores I have been to choose not to do it. Lazy path of least resistance that costs business for the company. Many times I walked into a Panera for 5 seconds, saw what I wanted in the bins was out of stock, and walked out. Went somewhere else to get the food and drinks. This loss won't show up on Panera's balance sheet but it's there. Saw others also walk out including when there was nobody there to answer questions or at the cash register. That hole in their balance sheet is represented by the one in the bagels they they don't have there either. A shame because Panera has the potential to be a much better company than it is. Management executives should do an Undercover Boss sting on the stores and see for themselves what's really happening. Out of the Ivory Tower and into the stores, and fix it please.

Date of experience: September 07, 2022

My book was laid out and printed nicely, as if someone there really cared to make it look as good as possible. That said, there were several errors that needed to be corrected by AuthorHouse before we had liftoff. The reason I am not giving a higher rating is because of the money-grab mentality in treating a supposedly valued customer as a revenue target. Some reps are excellent, but the bad ones make the whole place look like they are only out for your money. If the management there could weed them out and recognize that "if you take care of the customer, the customer will take care of you" it would be better for everyone. I do have one other concern, and that's if authors are truly receiving the royalties to which they are entitled. Is there any way to verify this, aside from AH's own internal system?

Date of experience: March 08, 2022

Walgreens in Buffalo, New York is absolutely horrible. Total rip-off with fake "sale" prices, horrible photos from lab, and poor, immature store personnel. Don't shop there. Rude, dumb, horrible place!

Date of experience: March 26, 2022

Why is this Walgreens site called happy.com when so many people are unhappy with Walgreens? Walgreens is among the worst companies I have ever dealt with and there are hundreds if not thousands of complaints against them. Look at all the reviews slamming the company, its departments, its management, and more, especially the inept pharmacy.

Do not use Walgreens! I switched to Walmart and Dollar stores among others. I get better prices, better service, better value, and better selection. Do yourself a favor, dump Walgreens and go to a better place for your needs. Walgreens is the absolute worst. Also, do no use their Rewards program. The company can choose not to give you your dollars and just use you as a revenue target instead of a valued customer. WALGREENS also has the most INCOMPETENT and IMMATURE employees I have ever encountered.

Avoid Walgreens or you will be UN-happy.

Date of experience: December 06, 2021

If there were any other cable company in my area I would sign up with them immediately, service unseen. It has to be better than Spectrum. This is perhaps the worst service company I have ever dealt with in every category. It's too bad that the nice people who work there got stuck in such a bad company. They should depart and get a better job with a better company that actually cares about is customers. I hope Verizon or others come into my area. They would have an avalanche of customers day 1. Spectrum is an embarrassment to the industry. The government should get involved to shut it down. Huge amount of complaints against it.

Spectrum also has misleading ads that show a big low price and then in micro type talks about how you have to bundle their services to get the low price, that is, use another one of their useless services also. Don't fall for these tricks. Read the small type but better yet just avoid Spectrum and save yourself the grief that so many others on this site have also found.

Date of experience: December 06, 2021

Company is poorly managed at the store level and especially by corporate. Employees make a lot of mistakes. Not sure if it's Covid-19 brain fog, poor hiring, dumb employees or what, but it seems every time I went in there I found a problem. Make sure you are charged the proper amount, receive the correct change, are treated with courtesy and respect. If you believe you have been cheated by Walgreens, complain to your local Consumer Fraud agency, Better Business Bureau, Attorney General's Office (this is best), and other official places that can clamp down on Walgreens and return your money to you. If Walgreens is not complying with the local Covid-19 mask rule, call your county executive's office and the health department.

Contacting Walgreens corporate is a total waste of time. Never take their surveys. The company is only interested in your money, not you. So glad I dumped Walgreens. Other places are much better. Shop elsewhere this holiday season and give Walgreens the heave-ho-ho-ho.

Date of experience: December 03, 2021

ALERT: IF YOU HAVE THEM, USE YOUR WALGREENS REWARDS DOLLARS NOW BEFORE WALGREENS TAKES THEM AWAY.

Walgreens encourages you to sign up for their rewards dollars program. Don't do it. When you build up your dollars they will take them away for no good reason. So if you have $20 in rewards Dollars or whatever amount you have, buy stuff now for $20 or more (up to $50 in one transaction) using your rewards dollars and not cash. You prepaid to get these rewards dollars, they are yours, so make sure Walgreens does not confiscate them after you have already paid. Do not have any balance or keep the lowest possible balance of these. Walgreens can change the program any time for any reason and you might lose all your dollars in the program. With their business doing so poorly and them closing many stores, the company might sink to the level of not allowing you to redeem your rewards dollars, effectively stealing your money in my opinion. They are that terrible of a company! Shop somewhere else this holiday season that is reputable and understands the true value of the customer. Walgreens is horror-ble.

Date of experience: December 03, 2021

Overall a very well run company with excellent prices offering value to the shopper. They need to enforce the "mask rule" better in their stores, and that includes their employees. They are the #1 company for a reason. I switched from the dreadful Walgreens and so far am happy by getting better prices, better quality, and better selection with nicer people. One store manager was exceptionally good and recognized the importance/value of customers.

Date of experience: November 27, 2021

Terrible company you should avoid. High prices, low service. Avoid their photo labs which create distorted pictures. Some employees are immature, rude, arrogant, incompetent.

Date of experience: November 27, 2021

10 Reasons You Should Not Use Walgreens
1. Overpriced - plays games with the "sale price" which is really a discount off of a doubled or tripled price from what it should be. Regularly $10.00 and now "only $6.00" after the 40% off "discount" means that it is normally and should be a $3.99 at regular price. Don't fall for their tricks. It will be $3.99 next week after they see how many people weren't tricked by the ruse.
2. Incompetent - people there make a lot of mistakes! I moved my business out of their pharmacy after they were about to give me an overdose of what I needed. Good thing I checked, that could have been dangerous.
3. Cannot trust the company - they say they will take care of an issue and then do little or nothing. Whatever is best for them from a money standpoint is what they will do regardless of what they tell you or you want.
4. They will steal your rewards points - they changed their rules last year to reflect that they can cut you off as a customer at any time for any reason. Walgreens uses this as a profit center and will cut people off just so they can't redeem their points that they prepaid to receive. This is a disgusting practice that needs to be investigated by the feds.
5. Their photo lab is a disaster with poor quality reproductions. Check your copies against the originals and notice the difference! They should pay you for going there in the first place. Avoid the photo lab which has the machines down or malfunctioning much of the time with limited staff who has limited knowledge.
6. Some price stickers are not in the right place - and you might be overcharged if you don't catch this. Always check your register receipts and question any overcharges. Lots of out of stocks too including the advertised products. Don't let them upsell you on something else.
7. Do not take their surveys online or by phone - they can weaponize your answers and recorded conversation against you to discontinue you as a customer, confiscate your rewards dollars, plus not let you exchange or return any defective products they might be selling. Reminder that Walgreens is all about separating you from your money no matter what they have to do.
8. There is less in the packages they sell from manufacturers - my pasta sauce went from 30 ounces to 28 to 26 to 24 and now 22. Check the net weight and make sure you are not paying more for even less. Walgreens prices are very high to start with, and do not fall for their "high-low pricing." Go to Walmart instead where they use everyday low price so you can count on it and get a good value instead of ripped off by Walgreens.
9. Many employees are good and polite - but some are rude, arrogant, disrespectful, think it's all about them and not the customer, and actually are really dumb. Those who know the least know it the loudest, and many work at Walgreens. Some female employees at the store closest to me are so immature you would think they were juveniles in junior high school, and they are incompetent, lazy, uncaring.
10. Walgreens is shutting down stores claiming reasons other what is probably the case - they are getting their head handed to them by the competition, especially Walmart and Dollar Stores which are much better managed and offer much more value than Walgreens which is too self-important to realize it is totally failing. Jump off the Walgreens sinking ship which will feature more pricing games to separate you from your money and everything I stated above. This is a bad company that is going down as it should from they way they do business and mistreat their own customers. Walgreens is about to become a shell of itself with lots of store closures and continued mismanagement. They deserve that.
What you should do
1. Shop at Walmart and other reputable stores that want to save you money and recognize the value of customers. They know that if you take care of the customers, the customers take care of you. Walgreens is greedy and puts its needs first above the customers.
2. If the company cheats you or tries to, contact your local Attorney General's office and consumer agencies. The more people who report Walgreens poor practices the better the chances they will be investigated and dealt with by the people who most matter to protect the public. Posting your complaints here and elsewhere is good, but reporting Walgreens to the authorities is better. Let's teach Walgreens that it's about the customers and not themselves. They probably do not deserve you as a customer, although they do de-serve their customers to enrich themselves.

Date of experience: November 27, 2021

Do not use their photo lab! They cut off your photos and want to charge you full price. Walgreens knows it is selling you damaged merchandise and does it anyway in my opinion. Better off going to any other photo lab and paying more if you have to. Walgreens overcharges a lot, makes a lot of mistakes including at the Pharmacy. Their "sales" are off of already jacked-up prices so you still end up paying a lot more. Sometimes they double the price or more making you think this is the regular price, then "deal" it back by 40% so you are still paying 60% more. It is a deceptive sale price. Take your business somewhere else. You deserve better than Walgreens (awful company!).

Date of experience: November 23, 2021