SB

Sharon Bennett

United States

Reviews

Review of AuthorHouse


Rated 2 out of 5 stars

Money is the primary focus.

The company /individuals make their money off the authors and unfortunately nickel and dime (by the hundreds to thousands) them for everything. They charge for a program to ensure that no matter where else a buyer purchases a book, the printed copy will be good, only if you, their author pays a few thousand for it. The worst part is, when the author buys copies of their own book from their publisher, the quality may be poor and they don't do quality checks to ensure their authors get good copies. Regardless of whom they choose to make the copies with. Which sort of makes them like a boutique publisher.
In addition, you can't change the cost of your book for a sale blitz to increase interests or simply because it's older, etc. It ties the authors hands!

It makes it appear that the money is their primary focus. The people that sell these varied programs, edits, and such likely get a percentage of that transaction. I won't be doing the change of this book or future books with them.

On the positive side, the book cover came out beautifully, and everyone that I did speak to was pleasant.

Date of experience: May 03, 2024

Reply from AuthorHouse

We're sorry to hear that you are disappointed with the pricing of our services. At AuthorHouse, we aim to charge fair prices that reflect the value and quality of the work we deliver. We understand that the costs associated with publishing can be a concern, and we strive to maintain transparency about our pricing structures.
Please note that while we are not the printers of the books, If there are any issues with the printing or any other service-related concerns, we are here to help. Please contact us at inquiries@authorsolutions.com, and we can address your concerns effectively.

Review of Register.com


Rated 5 out of 5 stars

My rep was Resty, Awesome 👌🏽

My rep was Resty,
He was pleasant by greeting me first, and he was patient as he guided me through the actions to access my account. I appreciated his service.
Thank you!

Date of experience: May 30, 2022

Reply from Register.com

Hey Sharon,

We are so happy to hear this. Thank you for your kind review!

DJ
Customer Advocate at Register