Best in Garden & Pond

A minute ago

TP

The company is doing great. What I order was for my chairs fit real good it’s for my diner chairs?

4 minutes ago

PR

I have not received my order

An hour ago

ST

Timely response; issues resolved; replacement parts shipped quickly.

24 minutes ago

CL

Most important besides efficient delivery is that the flowers and vase are EXACTLY as advertised. Beautiful!

An hour ago

MH

The grass is so pretty!!!! It was packaged very well and healthy on arrival. Also arrived quickly!! !! Good company to purchase from!!!!

An hour ago

I'm posting to let prospective customers know what they might expect in doing business with Gardener's Supply. Almost a month ago I placed an order. It was confirmed. Three weeks later I had not received my order or received any communication that it might be delayed. I decided to cancel the order. Over the last six days I have continually tried to reach Gardener's Supply by phone and email. Each time I called I was placed on hold with the message "your wait time is..." The wait times start out at 32 min. (after holding 45 I hung up). 45 minutes (didn't even try to wait) and most recently 17 minutes - I finally hung up after waiting 54 minutes. The message also prompts you to email at their "info" email. So I tried that multiple times from several different email addresses - each got this message: "There was a temporary problem delivering your message to info email. Gmail will retry for 23 more hours. You will be notified if the delivery fails permanently." Gmail has continued to retry and I get the same message. Finally I found the company's local phone number in Burlington, VT and have called that multiple times. Of course no one answers and you get the recording the receptionist is on other calls. No opportunity to leave a message. As I said this has been going on for six days. I have now spent almost three hours total on hold. HORRIBLE customer service and they are impossible to communicate with. Their decent products aren't worth the frustration - go elsewhere

2 hours ago

JJ

customer service was not allowable when I call about my timer.

4 hours ago

JA

Grasses arrived in perfect condition! Doing well after planting, too. The packing was unbelievable in quality and I recommend using Garden Goods to anyone looking for the best.

4 hours ago

RI

Prompt, friendly and efficient!

5 minutes ago

n/a........