BookDeal.com Reviews

314  Excellent
TrustScore 4.5 out of 5

4.7

In the Book Store category

Write a review

Company activitySee all

Reviews4.7

314 total


Sort:


Rated 5 out of 5 stars

Efficient Process

Process was very smooth and step-by-step instructions were easy to follow.

Date of experience: May 15, 2024

Advertisement

Rated 5 out of 5 stars

First Time Using BookDeal - Great Experience

It was my first time using BookDeal and I found the entire process to require little effort, my book sold very quickly, and my money arrived in a very short time. I will definitely use BookDeal again and recommend them to anyone buying or selling books.

Date of experience: February 16, 2024


Rated 5 out of 5 stars

Very easy to use and fast payment

Very easy to use and fast payment. I shipped my books out on Saturday and was paid as soon as they were received on Wednesday. Will definitely be using again!

Date of experience: April 04, 2024


Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, easy to ship, quick turn around time to receive money, great communication when funds were sent

Date of experience: April 04, 2024

Advertisement

Rated 5 out of 5 stars

Yes, would recommend

Bookdeal offered about half the original value of two of my books (the other two were worth practically nothing, but I was happy with getting half my money's worth back). They made the process super smooth and easy, although it took a long time for me to get paid. Overall, I would recommend.

Date of experience: January 02, 2024


Rated 5 out of 5 stars

This was my first time selling books…

This was my first time selling books like this online. It worked. I was a little nervous but everything was paid out just like quoted. I will definitely do it again. The website was pretty glitchy when uploading photos like they recommended and that part was frustrating, but eventually, after many attempts it did upload.

Date of experience: December 29, 2023


Rated 2 out of 5 stars

One of the book buyers paid quickly; the other is non responsive.

One of the book buyers paid quickly. The other book buyer is still in limbo even though it was received by the book buyer over a week ago. I have contacted the book buyer and bookdeal.com 4 times and have received vague responses from the book buyer and no response from bookdeal.com. Very disappointing.

Date of experience: January 20, 2024

Reply from BookDeal.com

Hello,

Thank you for leaving your feedback. We are sorry that this order took longer than unexpected. Due to unforeseen circumstances related to the weather: delivering and processing took longer than expected. The package was delivered on 01/25/2024. Once normal operations resumed, the buyer updated the seller and the order was paid in full on 2/1/2024.

Please reach out to BookDeal support team at support@bookdeal.com for any concerns and questions. We will try to answers your question within one business day.

Best,

BookDeal Support


Rated 5 out of 5 stars

Giving your old books a new chance

I had my books for seven years without Knowing what to do with them. It was so easy. They gave me the label and the location of where to ship it. It was so fast and effortless

Date of experience: April 06, 2024

Advertisement

Rated 3 out of 5 stars

Don’t expect much

I’ve used other companies to sell before and never had to pay a premium price for a usps box ($5 each with tax) nor has “new” been considered “missing shrink wrap”. I cant even remember the last time I bought a new book that came shrink wrapped. To put in perspective, I took a 5 week Patho class, book was nearly $100, and I received $21.64; go with another company to sell. There were NO marks on the book.(This review has been updated with further detail after the reply below).

Date of experience: August 08, 2023

Reply from BookDeal.com

Hello,

Thank you for providing Feedback. We are sorry the experience was not as expected.
Regarding USPS premium price for boxes. We do not charge customer for shipping their books, we provide a free shipping label that covers media mail shipment. We believe the customer may have been charged by the Postal Office. The postal service may charge a fee if customer uses an priority or expedite box, which our labels do not cover as these boxes are for a premium service. We state in our Packing Guidelines to not use this type of boxes. We are sorry that you had to pay for premium boxes, any other box would have worked for media mail.

According to our buyer, your book was adjusted because the cover had some incisions and markings on the front cover. The customer can always contact our support team at support@bookdeal.com for any questions or concerns regarding shipments or adjustment.

Sincerely,
BookDeal Support


Rated 5 out of 5 stars

I just sold a bunch of my old textbooks

I just sold a bunch of my old textbooks on bookdeal.com, and I couldn't be happier! Their process was as easy as pie - I just entered the ISBNs, got an instant quote, and sent the books using their free shipping label. I was super stoked when the payment hit my PayPal account within days. Highly recommend for anyone looking to declutter and make some extra cash!

Date of experience: March 27, 2023


Rated 5 out of 5 stars

Easy peasy!

Searching titles by code was simple, price variations were easy to understand and select from.
I got an instant offer and accepted it and then got the mailing label in my email.

I boxed up the items put on the mailing label 5 days later I get a PayPal notice for payment made in the exact amount as quoted.

I hate throwing books away and this is a great option to get a few dollars back and give them new life.

Date of experience: July 28, 2023


Rated 5 out of 5 stars

Great Service!

Great Service!
The instructions were clear and thorough. I loved that shipping was provided. And as long as you followed book condition guidelines when receiving your original "quote" and then followed the packaging instructions BookDeal was fair and honored original quote. Great Service and highly recommend.

Date of experience: October 21, 2023

Advertisement

Rated 5 out of 5 stars

Very clear instructions

Very clear instructions, simple process. I appreciated that I could input multiple books at once and find buyers that would take them all.

Date of experience: February 14, 2024


Rated 5 out of 5 stars

Good service

I had a few textbooks sitting around that I would never use again and decided to sell them because I just wanted them gone. I heard good things about BookDeal and decided to proceed. It was an easy process to send the books. I love that they have the option to pay you via PayPal or Zelle (for some users). The whole process took like 2-3 weeks but it was well worth it!

Date of experience: February 14, 2024


Rated 5 out of 5 stars

It was very easy to use the site to…

It was very easy to use the site to figure out if I could sell my textbooks or not. I was given instructions on how to ship them along with prepaid postage. So great to no longer have the textbooks collecting dust anymore. The money was transferred to my Venmo, easy peasy!

Date of experience: January 23, 2024


Rated 5 out of 5 stars

Easy to Do

I feel good about passing on books we've read to others instead of them going to a landfill and we don't always have friends that want to swap the same titles. So when we've read it and couldn't swap with someone locally we go online and send them on their way and get money to buy another new book friend.

Date of experience: July 15, 2023

Advertisement

Rated 5 out of 5 stars

Great way to get rid of textbooks!

This whole process was fairly easy! Though I did have issues with one buyer paying me, I reached out to BookDeal customer service and they had me paid within 48 hours! I will absolutely use this again.

Date of experience: December 29, 2023


Rated 5 out of 5 stars

It is always easy to sell to BookDeal

It is always easy to sell to BookDeal.
It is easy to find the book you are trying to sell, they give simple and clear instructions, and they send the payments as quick as they can. Overall recommend this site to anyone in need of selling their books.

Date of experience: January 15, 2024


Rated 4 out of 5 stars

Positive experience

Overall, my experience with BookDeal.com was a positive one. There was a slight delay in receiving the money for my books. I'm not sure if it was a third party communication error or a delay on BookDeal's end but I was paid the amount I was originally quoted. I'm very happy with the service and I would sell my textbooks through this platform again.

Date of experience: April 25, 2023

Reply from BookDeal.com

Dear Briana,
Thank you for taking the time to share your review. We're glad to hear that your overall experience with BookDeal was positive, and we appreciate your understanding regarding the slight delay in receiving your payment. We continually strive to improve our communication and efficiency to provide an even better experience for our customers. We're delighted that you were satisfied with our platform and paid the quoted amount for your books. Your support is important to us, and we look forward to assisting you in selling your textbooks again in the future. Thank you for choosing BookDeal!
Best regards,
The BookDeal Team